Computer Support Technician - Birmingham - Samford University

    Samford University
    Samford University Birmingham

    1 week ago

    Description
    Location : Main Campus - Homewood, AL
    Job Type: Staff Full Time
    Job Number: FY2600566
    Division: Finance & Business Affairs for Staff
    Department: STA-Enterprise Support Services
    Opening Date: 01/30/2026
    FLSA: Non-Exempt
    Welcome to Samford University's application process powered by NeoEd
    You can submit an online application by clicking on the job title you are interested in and clicking on the "Apply" link After viewing the Posting, click the 'Apply' tab. If this is the first time you are applying using our new online job application, you will need to create an account and select a Username and Password. After your account has been established, you can upload a saved document on your computer containing your information, or manually enter your personal information. This application will be saved and used to apply for future job openings.
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    It is important that you review any prepopulated information as applications must show all the relevant education and experience you possess. Incomplete applications may not be accepted.
    Description
    Under the leadership of the Manager of Computer Deployment, the Computer Support Technician is responsible for the delivery, set-up, and replacement of technology-related equipment. This position collaborates with faculty and staff in scheduling delivery of new or replacement equipment, and the retrieval of retired equipment.
    Job Duties
    • Configures new equipment to be deployed with the appropriate software images and settings.
    • Builds and maintains a repository of standard software images for deployment on Samford computers.
    • Performs full disk encryption on computers.
    • Schedules and delivers technology-related equipment and retrieves retired equipment for appropriate disposal (return to factory, etc.)
    • Moves customer data from old equipment to the new replacement device.
    • Provides strong customer service.
    • Assists with the maintenance of proper records for equipment transactions and inventory.
    • Works with vendor representatives as needed to resolve questions/problems.
    • Works closely with other members of the Enterprise Technology Support staff to coordinate activities.
    • Perform additional duties as required.
    Qualifications
    • High school diploma or equivalent.
    • Minimum one (1) year of experience in a computer-related field.
    • Expreience installing computer imaging software.
    • Knowledge of Windows and Mac operating systems.
    • Effective communication skills that include the ability to work harmoniously with and communicate effectively with faculty, staff, administration, and students.
    • Strong commitment to Christian principals.
    • Ability to sit for extended periods of time.
    • Ability to walk across campus.
    • Ability to carry up to 20 pounds of equipment and lift up to 50 pounds of equipment, as needed.
    • Ability to report to work daily, five days per week.
    Preferred Qualifications
    • Technical training in a computer-related field.
    We offer a complete benefits package to full-time employees including health care, dental, vision, deferred compensation plans, flexible spending accounts, life insurance, long-term disability, holidays, vacation, and sick leave.
    To learn more details, visit our
    01
    Do you have a high school diploma or equivalent?
    • Yes
    • No
    02
    Do you have at least 1 -2 years of technical experience?
    • Yes
    • No
    03
    Can you lift 50 pounds and carry up to 20 pounds of equipment across campus as needed?
    • Yes
    • No
    04
    Do you have current, valid driver's license?
    • Yes
    • No

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