Operations Manager - Houston, United States - Pure Barre Houston & Sugar Land

Description

Job Description

Job DescriptionPure Barre is the national leader in barre fitness with more than 500+ franchise locations in the United States and Canada. We are currently expanding our team in Pure Barre seeking a qualified Operations Manager that is focused on driving leads and service excellence for our luxury fitness brand. This is the perfect opportunity to interact with members on a daily basis to create a supportive and meaningful community

POSITION:
The Operations Manager will oversee all functionality of studio operations.
RESPONSIBILITIES:

• Lead generation including Grass Roots Marketing and networking
• Assist with sales process to schedule prospects into introductory classes
• Membership and retail sales
• Handle Member Retention tasks & events
• Manage sales staff schedule
• Ensuring that studio retail/products are stocked with accurate inventory counts
• Work with Sales Manager to Supervise Sales Representatives
• Work with owner to hire/train Sales Representatives
• Proficiency in gym management software and POS to include revenue reports, attendance reports, etc.
• Work with Lead Teacher to ensure teaching staff has appropriate supplies/equipment
• Ensure Class Schedule is updated in gym management software
• Independently make decisions related to high level customer service
• Collect out-standing dues
• Maintain cleanliness and organization of the studio
• Enforce studio policies and procedures
• Ensure all forms, administrative supplies, and studio literature is stocked and visible
• Schedule and participate in networking/community events and studio promotions
• Any other duties as assigned

REQUIREMENTS:

• 1+ years of fitness sales or relevant management experience preferred
• Confident in generating personal sales and training Sales Reps
• Ability to manage and drive multiple revenue streams including memberships and retail
• Previous management or supervisory experience required
• Must be fluent in English and have excellent communication, writing and interpersonal skills in person and over the phone
• Ability to excel in a fast changing, diverse environment
• Must be solution-based and results oriented, competitive spirit
• Ability to recognize areas of improvement and make changes using good judgement
• An affinity and passion for fitness
• Highly organized, proficient in data management, ability to prioritize and meet deadlines
• Professional, punctual, reliable and neat and organized
• Strong attention to detail and accuracy
• Trustworthy and ability to handle confidential information
• Ability to work harmoniously with co-workers, clients and the general public
• Proficiency with computers and Studio software
• College Degree preferred
• Ability to work a flexible schedule with nights and weekend availability

COMPENSATION & PERKS:

• Competitive base rate with commission & bonuses based on performance
• Training and advancement opportunities
• Complimentary Pure Barre Membership while employed
• Employee Retail Discounts