Software Engineer Lead - Jackson, United States - Ford Motor Company

Description

Salesforce Developer Lead

Are you a forward-thinking individual who enjoys staying at the forefront, solving challenges through technology and design? Do you have a strong belief in the transformative potential of digital technology to enhance connectivity and knowledge, providing innovative solutions to client issues? If so, FordPro offers the perfect environment for you to harness the power of digital technology and revolutionize user engagement for our clients. Join our expanding digital team to gain valuable exposure to consulting expertise, industry knowledge, established methodologies, and cutting-edge creative capabilities.

Get ready to be part of something greater than yourself. At Ford, we are united in our commitment to building a better world collectively. Are you prepared to influence the future of transportation?

Key Responsibilities:

• Lead a diverse, global, distributed team
• Opportunity to work and learn across 3 different clouds with various systems

Embark on a rewarding journey with Ford Motor Company, where we believe in driving progress through the freedom of movement. With our ambitious plans for the future of mobility, we present numerous opportunities for you to advance your career while contributing to shaping the transportation landscape of tomorrow.

What You'll Do

• Implement Salesforce solutions encompassing Sales Cloud, Marketing Cloud, Service Cloud, Salesforce Communities, and MuleSoft platform
• Act as a technical Subject Matter Expert (SME) in project environments, creating Salesforce Solution designs, offering technical guidance to developers, and collaborating with client feature owners
• Provide technical leadership by ensuring adherence to best practices within the Salesforce projects, managing system testing, technical documentation, deployment activities, and more
• Lead the translation of functional requirements into technical specifications, estimation of user stories, capacity planning, and close coordination with Project Managers for scope finalization
• Conduct gap analysis on functional/business requirements, suggest necessary changes aligned with Salesforce product stack and architecture in consultation with stakeholders
• Develop integrations between Salesforce and external applications utilizing REST, SOAP APIs, oAuth, and Single Sign-On
• Manage migration of changes between environments using CI technologies such as Salesforce DX, Jenkins, and ANT
• Define code review processes, conduct independent code reviews, and ensure compliance with coding standards for self and junior team members
• Address risks, issues, and dependencies effectively while maintaining clear communication with internal teams and clients to resolve technical and functional gaps
• Troubleshoot and resolve technical issues within the production system promptly
• Collaborate with Product Managers to incorporate continuous technical enhancements in the Product Line roadmap
• Work closely with other Product Anchors to streamline complexity, improve service interoperability, and make key design decisions
• Ensure engineering excellence by adhering to best practices and quality standards across the product group
• Clearly articulate technology strategy and vision to team members and stakeholders
• Foster innovation and agility with a user-centric approach

About the Team

Our team at FordPro is dedicated to understanding the digital landscape and anticipating future trends. Data-driven insights, Agile methodologies, and user-centric design are fundamental to our approach. We empower FordPro in delivering cutting-edge customer experiences, optimizing workflows, and aligning business with technology for disruptive outcomes.

Required Skills:

• Over 9 years of experience in Salesforce implementations focusing on Sales Cloud and Service Cloud
• Proficiency in Technical Architect responsibilities covering Conceptual Data model, Logic Data model, High-level Design, and Low-Level Design
• Hands-on experience in Salesforce solution design, development, and integration (Sales & Service)
• Demonstrated expertise in leading solution design, architecture, and delivery for large-scale projects
• Ability to engage directly with client stakeholders and business users to analyze requirements
• Strong prioritization skills, deadline management, and ability to deliver consistently
• Familiarity with Apex, Lightning/LWC, and other Salesforce technologies
• Exceptional verbal and written communication skills, capable of conveying ideas clearly to non-Salesforce teams

Preferred Qualifications:

• Experience in Agile Development methodologies
• Previous exposure to Sales Cloud and Marketing Cloud implementations
• Knowledge of Automotive Cloud or other Industry Cloud solutions
• Experience in leading technical teams
• Salesforce Certifications

If you believe you have the potential to contribute to Ford Motor Company, even if your background varies slightly from the outlined requirements, we highly encourage you to apply

This role offers remote work options, with exceptions for candidates residing within a 50-mile radius of the office location.

Join us for a look at the generous benefits we offer:

This position falls under salary grade 8 at Ford Motor Company

Unfortunately, visa sponsorship is not available for this role.

At Ford, we provide the freedom to craft your own career journey. Whether you aspire to global experiences or prefer staying close to home, whether you aim to specialize deeply or diversify across new roles and teams, we support your aspirations. Enjoy benefits like:

• Immediate medical, dental, and prescription coverage
• Flexible family care, parental leave, childcare support programs, and more
• Vehicle discount programs for employees and family, along with management leasing
• Tuition assistance programs
• Vibrant employee resource groups promoting diversity and inclusivity
• Paid time off for individual and team-based community service projects
• Extensive paid holiday schedule, including the Christmas to New Year period
• Additional vacation leave purchase options

Candidates applying for roles at Ford Motor Company must be eligible to work in the United States. Proof of eligibility will be required upon hiring.

We are proud to be an Equal Opportunity Employer committed to fostering a diverse work environment. All qualified applicants will be considered without regard to race, religion, color, age, gender, nationality, sexual orientation, disability status, or veteran status. For applicants in the United States requiring accommodation during the application process due to a disability, please contact us directly.