Restaurant Supervisor - Knoxville - Crowne Plaza Knoxville Downtown University

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    Restaurants / Food Service
    Description

    Job Title

    Restaurant Supervisor

    Company: Crowne Plaza Knoxville Downtown University

    Responsibilities

    • Provide exceptional service and create 100% guest satisfaction by exceeding guests' expectations.
    • Supervise the operation of hotel restaurant and lounge, ensuring that facilities meet or exceed hotel standards at all times.
    • Coordinate the setup of restaurant and lounge areas according to company standards.
    • Confirm daily specials and new menu additions with the Executive Chef.
    • Oversee the food and beverage service provided in assigned outlets, coaching employees on effective service and food presentation techniques.
    • Conduct daily pre-shift meetings to discuss specials, house count, reservations, and new menu items.

    Qualifications

    • Must be 18 years of age or older.
    • Possess a valid ABC card at all times.
    • Skilled in stand-up and/or one-on-one training, performance management, supervisory, organization, technical service skills, point of sale, and upselling.

    Benefits

    • Health, Dental, Vision & Life Insurance
    • Free Employee Meal
    • Employee Discounts at all IHG Hotels
    • Free Parking on Property
    • Discounted Bus Passes
    • Opportunities for Monthly Bonuses


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