Senior Business Analyst - Troy, United States - EPITEC

Description

*Must be able to work one day onsite in Troy, MI.

Skills & Job Responsibilities:

• Good understanding of relational databases and proficiency in writing queries (SQL and PL SQL)
• Experience with incident management, leading both on and off-hours ad hoc support teams
• Experience supporting complex applications.
• Some experience with various Software Development Methodologies such as Agile, SCRUM, Waterfall, etc.
• Some experience building, writing and executing test cases (using technologies such as JIRA / Confluence, Selenium, Loadrunner, is a plus) Experience creating Process flows in Visio
• Good communicator - Ability to communicate verbally and in technical writing to all levels of the organization in a proactive, contextually appropriate manner.
• Proven ability in interpreting customer business needs and translating them into application and operational requirements
• Strength in applying root cause analysis to discover requirements
• Able to prioritize work by dividing time, attention and effort between current project workload and on-going support tasks
• Able to easily adapt to changes in processes, procedures and prioritize
• Strong organizational skills
• Good understanding of business process

Preferred Experience

• Background in banking or finance industry.
• Has dealt with wires or ACH

Able to think through workflows and the characteristics that make each workflow different Business Analysts are expected to participate in every stage of the development lifecycle, from analysis and design through testing, release and maintenance while adhering to current System Development Methodology (SDM) processes. Business analysts work closely with various customers including their immediate project teams, business unit representatives and other technical staff members, often facilitating and coordinating the communication among all parties. Payments platform experience ( ACH ) is a nice to have