Staff UX/UI Designer - Irving, United States - Michael's Inc

Description

Support Center - IrvingMichael's Design Team (Technology) is responsible for designing user-centered experiences to unify and provide a seamless experience across all Michael's touchpoints, both online and in store, as we transform the Michael's business.

As a member of the team, you'll partner with a cross-discipline team of user experience, user interface, research, content, product and development professionals to create exceptional, user-centered digital experiences that drive business growth, consumer satisfaction and brand loyalty.

The Design Team is consumer obsessed and a key voice for all our users.

Designing with inclusive design best practices and high standards for accessibility hold us accountable for representing consumers with diverse walks of life including multi-cultural, different abilities and various demographics.

The Staff UX/UI Designer role is responsible for creating user-centered experiences to support Michael's digital touchpoints for our makers and our associates (including but not limited to online, mobile, tablet, apps, and in-store experiences/solutions).

Through an expert understanding of user-centered design principles and digital best practices, this role will effectively communicate solutions to both technical and non-technical audiences.

Communication tactics may include but are not limited to:
wireframes, user flows, competitive benchmarking, user research, and discovery tactics. This impactful role will work closely with cross-functional teams in advocating for the needs of the Design Team.

As a Staff UX/UI Designer you will utilize your project management and leadership skills to mentor and coordinate the work of Designers on the team.

You will also work cross-functionally with customers (internal and external), stakeholders, business leaders, and leadership to support the overall vision of the project.

We are looking for a Staff UX/UI Designer who has a mastery of design methodologies and principles demonstrates leadership qualities, and is enthusiastic to take on new challenges to push Michaels Technology forward while growing their career.

Major Activities
Design user-centric experience through an iterative design process
Champion human-centered design and UI/UX practices using a range of methodologies including, but not limited to discovery, exploration, comprehensive analysis, collaborative work session design and facilitation, ideation, rapid prototyping, and creating frameworks to strategically define ideal experiences
Create prototypes using the MIK Design System to showcase multiple design concepts quickly, with an understanding of customer needs, business challenges, and proposed solutions
Support design team with various projects, presentations, and initiatives
Use design tools to create storyboards, samples, prototypes, and templates for demonstrating user testing
Utilize market analysis, results, and updated design architecture based on discovered trends and patterns
Contribute to Design Team standards and processes
Take ownership of overall design and specifications for creating and enhancing the experience and functionality of user interface company products, including websites, software, hardware, and tools
Advocate for user needs with a cross-functional team
Support development of overall design and specifications for creating and enhancing the experience and functionality of user interface company products, including websites, software, hardware, and tools
Partner with product management and product development to create design architecture, specifications, and requirements for the looks, feel, and functionality of products
Provide leadership within the Design Team
Support design team with various projects, presentations, and initiatives
Scope level of effort of assignments
Provide mentorship to Designers
Manage, lead, and assign work as needed to Designers
Other duties as assigned
Minimum Knowledge/Skills/Abilities
Minimum Education
Bachelor's degree or equivalent experience
Minimum Special Certifications or technical skills
Proficiency in current design and collaboration tools, i.e., Figma, Miro, Adobe Creative Suite
Experience with Atlassian tools, Confluence, and Jira or equivalent tools
Understanding of Agile/Scrum development process
Experience working with Design systems and brand guidelines/style guides
Advanced experience executing responsive design across digital channels
Knowledge of HTML, CSS, and JavaScript capabilities with the ability to work closely with engineers to implement designs
Minimum Type of experience the job requires
7

years of design experience
Digital portfolio demonstrating strong understanding of design including:

end-to-end project execution from start to finish including how it was informed by user feedback and data
Basic understanding of design systems and style guides
Basic understanding of designing for responsive designs across digital channels (web/mobile)

Strong communication and interpersonal skills

Must have strong verbal and written communication skills
Have confidence and advocate for designs
Team player who is open to feedback from all levels of business
Able to prioritize and manage workload

Experience with customer facing initiatives like user interviews and user testing
Other
Ability to take work from problem statement to concept to low fidelity to high fidelity
Excellent visual design skills with sensitivity to user-system interaction
Up to date with the latest trends, techniques, and best practices
Experience conducting user testing using various research methodologies
Workshop planning and facilitation
Executing in store applications
Ability to scope requests, develop and communicate work required, plan work in a team environment, adjust quickly to changes or new information, and escalate when necessary
Proficiency in working and

developing

brand guidelines, style guides, and design systems
Ability to lead ideation
Able to share your discoveries, gather and integrate feedback, influence, and create energy for an idea and or initiative visually and verbally
Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job.
To review a comprehensive list of benefits, please visit

Michaels Benefits

)

CO, CT, WA and RI only

• To review pay ranges for the position you are applying for, please visit

Michaels Pay Ranges - CO, CT, WA and RI . )
For 50 years, Michaels has been the best place for all things creative.

We strive to inspire our customers, cultivate confident leaders, and serve our communities by fostering an inclusive environment for everyone to learn, shop, and create.

At Michaels, everyone has a seat at our craft table and every Team Member is encouraged to hone their craft with opportunities for personal and professional growth.

From our Stores and Distribution Centers to Artistree and our Support Center, our best-in-class team is committed to delivering on our purpose to fuel the joy of creativity.

As the leading creative destination in North America, we operate over 1,290 stores in 49 states and Canada and online at and The Michaels Companies, Inc.

also owns Artistree, a manufacturer of custom and specialty framing merchandise, and MakerPlace by Michaels, a dedicated handmade goods marketplace.

Michaels is an Equal Opportunity Employer. We are here for all Team Members and all Makers to create, innovate and be better together.
Michaels is committed to the full inclusion of all qualified individuals. In keeping with this commitment, Michaels will assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at MICHAEL).
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