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Plano

    Expeditor - Plano, United States - Clubcorp Usa Incorporated

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    Description
    Job Description


    We are Invited.

    At Invited Clubs , work feels like play as you build relationships with your team and meet Members from all different backgrounds.

    Every time you step foot in your Club, you can create magic moments and enrich lives. We are passionate about bringing people together and bringing out the very best in life. So, join us and be a part of a fun, fast-paced, high-impact group of talented people where you belong.

    Invited reflects our proud history of inclusiveness and captures our welcoming spirit.

    Our unprecedented collection of more than 200 golf and country, city, and stadium clubs share a common goal- building relationships and enriching lives.

    The time has come to build on our traditions and write new chapters. We welcome you to join us.


    Invited. Where You Belong.

    Job Summary

    Act as a liaison between the line and service staff. Responsible for expediting all orders in a timely manner ensuring order accuracy. Transport food from kitchen to dining room, as needed, to provide quality service. Work with other Club Departments to ensure Member and Guest satisfaction. Consistently display the Three Steps of Service at all opportunities to provide excellent service.

    This position reports directly to the F&B Director/Service Director with indirect reporting to the Captains, Servers, and Chef.


    Day-to-Day

    Maintain Invited service standards as outlined in the F&B Service training program at high standards.

    Ensure all plates are prepared according to the tickets with any special instructions completed. Adhere to ticket time standards and expectations.

    Ensure the plate presentation meets standards and expectations, such as garnish, clean etc. Verify all accompanying extras, such as sauces, are correct according to the order specifications.

    Restock the window with plates, bowls, soup spoons, steak knives, liners, to go materials, etc. that are used to efficiently provide the tools required by the service staff to fulfill the service requirements.

    Prepare trays with orders by correct seat numbers.

    Assist the team responsible for clearing and resetting all tables promptly and efficiently.

    Clean and maintain designated work areas.

    Assist service and banquet staff as needed.

    Assist fellow Employees, Members and guests to ensure delivery of the Three Steps of Service without being directed. Be aware of team members and the environment and participate as a member of the team.

    Notify management of Member/Guest complaints at the time they occur. Practice good service recovery by rectifying any complaints as soon as possible.

    Must be able to interact with Members/Guests professionally, helping them with changes and last minute requests as needed.


    About You

    A high school diploma preferred.

    Ability to communicate and follow instructions.

    You are comfortable working in both indoor and occasional outdoor environments.

    Have more questions? Check out our Invited Jobs website to get more details about ClubLife, the Employee Experience, Company Benefits, and Our Culture.


    Be a part of our Social Networks:
    LinkedIn Instagram Twitter Facebook


    Invited is an Equal Employment Opportunity Employer / Invited participates in E-Verify.

    This job post is intended to describe the general requirements for the position. It is not a complete statement of duties, responsibilities, or requirements. Other duties not listed here may be assigned as necessary.

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