Case Manager - Lake City - Farah and Farah

    Farah and Farah
    Farah and Farah Lake City

    2 weeks ago

    Description

    Farah & Farah is the leading personal injury law firm in Southeast Georgia and Northeast Florida, founded on principles of integrity, hard work, and a commitment to our clients. Based in the heart of downtown Jacksonville, we have successfully recovered millions for those we represent. Our exceptional focus on client care is what truly sets us apart from other firms.
    Responsibilities: As a Pre-Suit Case Manager, you will be responsible for gathering essential documents and evidence related to claims and negotiating settlement offers. You will collaborate with your team to draft demand letters and facilitate negotiations.

    • Manage and negotiate cases with insurance companies
    • Effectively handle a full caseload
    • Supervise a dedicated full-time legal assistant
    • Maintain regular communication with clients
    • Open new files and establish initial client contact, ensuring ongoing communication
    • Conduct thorough investigations for each case, gathering and analyzing relevant information, and entering data into the ATO database
    • Verify insurance coverage and liability issues, maintaining contact with insurance providers
    • Oversee client medical care while communicating with both clients and medical professionals
    • Schedule medical appointments and explain procedures and related documentation to clients
    • Continuously monitor case status and review medical records
    • Organize and maintain case files in preparation for demand writers
    Qualifications:
    • Strong organizational skills with the ability to manage time and prioritize multiple tasks
    • Excellent verbal and written communication skills
    • Ability to empathize and interact effectively with clients during challenging times
    • Determination to achieve the best outcomes for clients
    • Passionate and prideful approach to your work
    • Strong problem-solving skills and attention to detail
    • Consistent attendance, reliability, and integrity
    • Bilingual skills are a plus
    We Offer:
    • Medical, Dental, and Vision Insurance
    • Paid Vacation and Holidays
    • Short and Long Term Disability
    • Life Insurance
    • 401(k) with Matching Contributions
    Schedule:
    • 8-hour shifts
    • Day shift, Monday to Friday
    • Onsite in a professional office setting
    Equal Opportunity Statement: Farah & Farah is dedicated to providing equal employment opportunities to all employees and applicants, prohibiting discrimination and harassment of any kind, regardless of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

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