Team Manager, Solutions Engineering - San Francisco - Box

Description

Team Manager, Solutions Engineering (Public Sector)

Box (NYSE:BOX) is the leader in Intelligent Content Management. Our platform enables organizations to fuel collaboration, manage the entire content lifecycle, secure critical content, and transform business workflows with enterprise AI. We help companies thrive in the new AI-first era of business. Founded in 2005, Box simplifies work for leading global organizations, including JLL, Morgan Stanley, and Nationwide. Box is headquartered in Redwood City, CA, with offices across the United States, Europe, and Asia.

By joining Box, you will have the unique opportunity to continue driving our platform forward. Content powers how we work. It's the billions of files and information flowing across teams, departments, and key business processes every single day: contracts, invoices, employee records, financials, product specs, marketing assets, and more. Our mission is to bring intelligence to the world of content management and empower our customers to completely transform workflows across their organizations. With the combination of AI and enterprise content, the opportunity has never been greater to transform how the world works together and at Box you will be on the front lines of this massive shift.

The Solutions Engineering Team at Box includes solutions engineers, value engineering, platform solution engineering, enterprise architects, and demo engineering. As a Public Sector Solutions Engineering Manager, you will lead and grow a team that sells to business and IT leaders across state, local, education, and specialized public sector accounts. You will own the technical strategy for the region, ensure consistent execution of customer-centric solutions, and partner closely with Sales to expand Box's footprint in new and existing public sector accounts. You will also serve as a critical liaison between Sales and Product translating customer feedback into actionable insights for Product Management, Operations, and Engineering.

This role focuses on U.S. Public Sector customers. We're looking for a manager who understands procurement, compliance, and mission needs across SLED, CJIS, and other government programs, and who can coach a team to deliver high-impact, compliant solutions. If you enjoy white boarding, problem-solving, and mentoring technical teams, we want to talk to you.

What You'll Do

• Recruit, mentor, and develop the Public Sector solutions engineering team
• Refine and scale core solutions engineering processes such as discovery, ideation, technical qualification, and proof-of-concept
• Manage and drive the technical win to reach team targets
• Participate in the execution of team and cross-functional initiatives set by senior leadership
• Influence strategic account plans for larger clients
• Provide advice and response strategy for RFPs; present recommendations and associated benefits
• Promote products and Box solutions at regional conferences, forums, and seminars; participate in regional industry events and organizations to share your point of view
• Collaborate with internal cross-functional teams to ensure customer satisfaction and long-term success and provide critical feedback to Product and Engineering teams based on public sector needs and field experience
• Oversee technical demos and proof-of-concepts across Box offerings (Box AI, Mobile, Relay, Governance, Platform and API-based apps)
• Travel up to 40% to engage with customers and work with team members

Who You Are

• 4?year degree or equivalent work experience required
• 5+ years of experience in solutions engineering or solution consulting; prior experience managing a solutions engineering team is desired
• Demonstrated success working with Public Sector customers, with deep knowledge of SLED, CJIS, and other public sector compliance and procurement processes
• Strong knowledge of CJIS requirements and implementation best practices; experience enabling CJIS?compliant solutions in cloud environments
• Solid understanding of FedRAMP authorization processes and other compliance frameworks affecting SaaS vendors
• Experience with government procurement cycles, RFP/RFI processes, and contract vehicles (e.g., GSA schedules, state master contracts)
• Familiarity with FAR and other relevant regulatory frameworks
• Demonstrated experience working with Box applications and designing integrated solutions (Salesforce, Google Workspace, Office365 integrations)
• You're AI?curious and technically fluent comfortable discussing LLMs, embeddings, automation, and prompt/context engineering concepts with both technical and business audiences
• Strong presentation skills, able to build trust across technical and non-technical audiences; passionate about showing, not just telling designing demos and narratives that make the power of Box AI tangible.
• Experience managing strategic partner and subcontractor relationships commonly used in public sector engagements
• Knowledge of common public sector use cases (citizen services modernization, secure inter-agency document sharing, K?12 / higher education collaboration, law enforcement information sharing)
• Proven track record of driving KPIs such as deal velocity, technical win rates, and adoption through strong technical leadership and enablement
• Stellar interpersonal and coaching skills with the ability to build trust across diverse public sector stakeholders

Box values community and in?person collaboration. Boxers are expected to work from their assigned office a minimum of 3 days per week. Your recruiter will share more about how we work and our culture during the hiring process.

At Box, we believe unique and diverse experiences benefit our culture, our products, our customers, our company, and our world. We aim to recruit a passionate, high-performing workforce that reflects the world we live in. If you are head-over-heels about this role but unsure if you meet all the requirements, we encourage you to apply

Equal Opportunity

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability, and any other protected ground of discrimination under applicable human rights legislation. Box strives to respect the dignity and independence of people with disabilities and is committed to giving them the same opportunity to succeed as all other employees. Inclusiveness is core to our culture at Box, and we strive to ensure you get the most from your interview experience.

Box makes reasonable accommodations for applicants with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, please complete this form.

Notice to applicants in Los Angeles: Box, Inc and its related branches will consider for employment, qualified applicants with criminal histories in a manner consistent with the Los Angeles Fair Chair Ordinance. The Fair Chance Ordinance is provided here.

Notice to applicants in San Francisco: Box, Inc and its related branches will consider for employment, qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chair Ordinance. The Fair Chance Ordinance is provided here.

For details on how we protect your information when you apply, please see our Personnel Privacy Notice. If you are a California-resident, please read our California Applicant & Candidate Privacy Notice here.