- Admitting
- Medical Records/Health Information
- Applicable clerical support experience
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Customer Service Specialist
1 week ago
Apex Systems Portland, United States ContractJob#: · Job Description: · Apex Systems, a World-Class Technology Solutions Provider, is seeking applicants for the below position on behalf of our client. Please apply if interested and qualified. Please note that only qualified candidates will be contacted. · Position: Cus ...
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Member Service Specialist
1 week ago
Ultimate Staffing Portland, United StatesUltimate Staffing is part of the Roth Staffing family of Companies, which is one of the largest, privately held staffing companies in the country, with locations across the country. We are proud of being the only staffing company recognized with all industry's top awards for The ...
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Patient Service Specialist
2 days ago
Vanderbilt University Medical Center Portland, United States Full timeDiscover Vanderbilt University Medical Center: Located in Nashville, Tennessee, and operating at a global crossroads of teaching, discovery, and patient care, VUMC is a community of diverse individuals who come to work each day with the simple aim of changing the world. It is a p ...
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Customer Service Specialist
2 weeks ago
Apex Systems Portland, United StatesProvides daily assistance via phone and email, includes diversified operational support to all bank employees. Duties include, but are not limited to: teller, wire transfers, stop payments and various other banking services for clients. Administers functions related to new and ex ...
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Adult Protective Service Specialist
2 weeks ago
State of Oregon Oregon City, United StatesJob Description: · Adult Protective Service Specialists (Multiple positions) · Salary Range: $4,536- $6,952 per month · Location: Clackamas County (Multiple Locations) · Closing date: May 26, 2024 · Type of Recruitment: Internal/Open Competitive · Please consider joining one of ...
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Patient Services Specialist for GI
1 week ago
The Oregon Clinic Oregon City, United States Full timeLove what you do · At The Oregon Clinic, we value being a positive and supportive workplace so our employees can enjoy what they do best – serving our patients and our community. We are seeking a full-time Patient Services Specialist to join our Gastroenterology South division ...
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EMS Clinical Services Specialist
1 week ago
Multnomah County Portland, United States Full timeCurrent employees: Please apply through the employee portal to be considered for this opportunity. · Pay Range: · $ - $ HourlyDepartment: · Health DepartmentJob Type: · Regular RepresentedExemption Status: · United States of America (Non-Exempt)Closing Date (Open Until Filled if ...
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Donor Services Specialist
1 week ago
Mac's List Portland, United States· Join our Team on The Bluff · The Donor Services Specialist is responsible for the coordination and implementation of policies, systems, and processes in the areas of fund creation, donor stewardship and stewardship reporting. Specific responsibility areas include proper record ...
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Student Services Specialist
1 week ago
Alliance for Equity in Montessori Education Portland, United StatesJOB POSTING - June 5, 2024 · CLOSING DATE - July 5, 2024 · Student Services Specialist · We are seeking qualified applicants for a part-time Student Services Specialist for our Montessori preschool program located in Portland Oregon. Our Mission - Equity, Access and Choice. We ...
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Food Service Specialist
5 days ago
Portland Rescue Mission Portland, United States**Food Service Specialist** · Portland, OR Burnside Shelter Burnside Shelter ****OVERVIEW**** · Portland Rescue Mission, is seeking a **Food Service Specialist**. This gifted servant will personify order, hard work, teamwork, and a training mentality as they join a Christ-cente ...
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Student Services Specialist
3 days ago
Alliance for Equity in Montessori Education Portland, United StatesJOB POSTING - June 5, 2024CLOSING DATE - July 5, 2024Student Services SpecialistWe are seeking qualified applicants for a part-time Student Services Specialist for our Montessori preschool program located in Portland Oregon. Our Mission - Equity, Access and Choice. We increase ac ...
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Clinical Services Specialist
1 week ago
Multnomah County Portland, United StatesCurrent employees: Please apply through the employee portal to be considered for this opportunity.Pay Range:$ $46.58 HourlyDepartment:Health DepartmentJob Type:Regular RepresentedExemption Status:United States of America (Non-Exempt)Closing Date (Open Until Filled if No Date Spec ...
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IT Service Desk Specialist
1 week ago
TWO95 International Portland, United StatesTitle: IT Service Desk Specialist · Location: Portland, Oregon · Duration: 11 months Term (Contract) · Roles & Responsibilities · + The person selected to fill this position will be expected to provide quality first level computer help via phone and/or email; (Tier I) incident/pr ...
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Student Services Specialist
1 week ago
Alliance for Equity in Montessori Education Portland, United StatesJob Description · Job DescriptionSalary: $33 to $37 per hour · JOB POSTING - June 5, 2024 · CLOSING DATE – July 5, 2024 · Student Services Specialist · We are seeking qualified applicants for a part-time Student Services Specialist for our Montessori preschool program located in ...
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Customer Service Specialist
11 hours ago
Apex Systems Portland, United StatesApex Systems, a World-Class Technology Solutions Provider, is seeking applicants for the below position on behalf of our client. Please apply if interested and qualified. Please note that only qualified candidates will be contacted. · Position:Customer Service Specialist · Loca ...
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Clinical Services Specialist
1 week ago
Multnomah County Portland, United StatesCurrent employees: Please apply through the employee portal to be considered for this opportunity. · Pay Range: · $ $46.58 Hourly · Department: · Health Department · Job Type: · Regular Represented · Exemption Status: · United States of America (Non-Exempt) · Closing Dat ...
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Member Service Specialist
9 hours ago
Consolidated Community Credit Union Portland, United StatesJob Description · Job DescriptionIf you are looking for a rewarding career where you get to make a difference in your community by helping people financially, look no further Consolidated Community Credit Union is looking for driven Member Service Specialist to join our growing C ...
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Patient Services Specialist
2 weeks ago
Providence Health & Service Portland, United StatesJob Description · Patient Services Specialist · Evening / Weekend - Emergency Dept and on-call positions available · One Revenue Cycle (ORC) is the name adopted to reflect the Providence employees who work throughout Providence Health & Services (PH&S) in revenue cycle systems a ...
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Customer Service Specialist
5 days ago
Workoo Technologies Portland, United StatesAbout the job Customer Service Specialist - Remote · Roles And Duties · Serve as 1st point of contact to consumer queries, offering in-depth info on readily available solutions that align along with criteria, assisting the customer in creating informed choices. Evaluations clie ...
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Member Service Specialist
1 week ago
Consolidated Community Credit Union Portland, United StatesJob Description · Job DescriptionJob Summary · As part of our Contact Center, the Member Service Specialist will use their knowledge of financial products, services, and procedures, as well as customer service skills to conduct a variety of account transactions, provide informati ...
Clinic Services Specialist - PORTLAND, United States - Legacy Health
Description
Clinic patients arrive with questions, concerns and hesitations. You put them at ease with a calm and friendly demeanor that exemplifies the Legacy mission. Physicians and other staff know they can rely on you to provide the best possible patient experiences, which is why you'll have an opportunity to mentor others as you grow with Legacy.
Primary responsibilities for this role include scheduling, insurance verification, registration, balancing of copay money, and balancing of daily or weekly deposits. This position serves as a resource for other staff, problem solves independently and is self-directed. Responsibilities as a lead may include workflow coordination, problem solving and creating staff schedules.
CSS Duties:
Greets members, patients, visitors and others and provides complete and meaningful information. Participates in ensuring patient's comfort and personal care activities.
Schedules patient appointments
Makes confirmation calls to patients
Provides basic information to patients about the clinic, directions to buildings, etc.
Creates new patient packets including letters to new patients.
Checks in walk-in patients
Pulls, files and locates necessary charts, as needed. Assists medical records clerks if necessary
Enters appropriate data into computer systems and creates reports as necessary
Performs complex insurance verification and pre-verification of insurance including eligibility checks and complex phone calls to insurance companies
May perform a limited amount of coding and charge entry, including using E-chart, AS400 and other appropriate systems
Performs other clerical duties as necessary including, but not limited to printing forms, photocopying, faxing, answering phones, sorting and delivering mail, and ordering office supplies
COORDINATION:
Oversees the daily work load of the CSS staff, including assignments, work flow, problem-solving, etc.
Create the staff schedule, including coverage for vacations and sick days
Facilitates communication amongst staff, providers and management
Collaborates with other areas, site coordinators, departments and customers in problem solving and project management
Coordinates orientation of new staff
Coordinates with contract services
May serve as the payroll timekeeper
CUSTOMER SERVICE/QUALITY:
Addresses patient issues including inappropriate behavior, complaints and care concerns, following up as needed
Prepares reports and monitors departmental success towards given targets and objectives
LEADERSHIP:
Assists manager with performance appraisals
Identifies and initiates counseling regarding performance issues, notifying manager as appropriate
Identifies staff needs and arranges in services/education as indicated
Assists with the hiring process
Plans and leads meetings, and participates in work groups and task forces as identified and negotiated with manager
Assists with development and implementation of new and existing procedures and guidelines
Experience: A minimum of three years of progressively more responsible health care experience or equivalent education in at least one of the following areas required:
Skills: Communications skills. Basic computer/data entry skills. Work efficiently with minimal supervision, exercising independent judgment within stated guidelines.
LEGACY'S VALUES IN ACTION:
Follows guidelines set forth in Legacy's Values in Action.
Equal Opportunity Employer/Vet/Disabled
CPR certification, preferred.