- Serve as the main point of contact for Legends during catered events and effectively communicate with other departments including Culinary, Operations, Engineering, Warehouse, IT, and Security
- Manage event day load-in, execution, break down and load-out.
- Create a positive guest experience by delivering an elevated level of service and ensuring all staff engage guests to understand their needs and exceed expectations.
- Develop customized menus to meet the diverse needs of social and corporate clientele.
- Partner with chef to meet clients' expectations including menu development, tastings and communicating service standards.
- Communicate with event sales and stadium planning teams to ensure events are executed as planned with clients.
- Oversee client vendors including building management COI required for all events.
- Creates banquet event orders, diagrams, estimate of charges and invoices for events.
- Ensure the smooth operation of all catering functions.
- Stay up to date with industry trends and implement innovative menu concepts.
- Experience in planning plated, buffet and reception events, including fine dining service.
- Working knowledge of on and off premise catering
- Attend weekly BEO meetings and stadium event operations meetings.
- Liaison with Operations and Engineering team to ensure event space is well maintained.
- Create spreadsheets and documents to improve tracking and reporting of event operations.
- Complete other duties as assigned by Management.
- Bachelor's Degree, Hospitality Management degree preferred.
- Minimum of 3 years of experience preferable in premium services and catering for a sports or entertainment venue.
- Minimum of 2 years in a catering manager role
- Two (2) years of experience in a high-volume catering venue
- Ability to communicate effectively with other departments on behalf of the catering team.
- Must be able to take direction, perform essential functions and delegate responsibilities.
- Ability to troubleshoot and communicate effectively with clients and planning team.
- Must have excellent written and verbal communication skills and the ability to multi-task and prioritize in a deadline-oriented environment.
- Knowledge of Ungerboeck, Visio a plus
- Must be able to create, edit and update BEO's.
- Proficiency with Microsoft Word, Outlook, Excel, PowerPoint, Dropbox, Google Sheets
- Must be customer service oriented with the ability to communicate with employees, vendors, client representatives and guests in a positive and professional manner.
- Must have exceptional knowledge of food and beverage preparations, service standards, guest relations and etiquette.
- Must possess strong organizational skills.
- Willingness to work long hours and flexible shifts including mornings, nights, weekends, game days and holidays.
- Knowledge of the appropriate table settings, service ware and event space conversions
- Requires occasional lifting of up to (25) pounds in weight (boxes & equipment), standing and/or walking for extended periods at a time.
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Catering Manager - Frisco, United States - teamworkonline
Description
LEGENDS
Founded in 2008, Legends' operating divisions worldwide include – Global Partnerships, Global Sales, Hospitality, Global Partnerships, Global Merchandise, Global Technology Solutions, Attractions, Growth Enterprises – offering clients and partners a 360-degree data and analytics fueled service solution platform to elevate their brand and execute their vision. Currently, Legends works with marquee clients across business verticals including professional sports; collegiate; attractions; entertainment; and conventions and leisure. We are the industry leaders in designing, planning, and realizing exceptional experiences in sports and entertainment. For more information, visit and follow us on Twitter and Instagram @TheLegendsWay.
GLOBAL HOSPITALITY
We believe that exceptional venue experiences should extend beyond game day and show time. From five-star feasts and craft cocktails to local eats and sizzling chef-inspired creations, we are renowned for our exceptional dining experiences. Our fresh, creative cuisine is just the beginning. We strive to delight guests at every turn: candy walls, in-house bakeshops, and a warm welcome at every turn.
THE ROLE
The Catering Manager is an experienced leader who has a passion for organizing and delivering extraordinary events that exceed guest expectations. They are analytical people with strong work ethics and leadership skills. The Catering Manager understands that customer satisfaction is key and details matter.
ESSENTIAL FUNCTIONS
SUPPORT FUNCTIONS
In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the time performing each function to be solely determined by the manager based upon the requirements of the company.
QUALIFICATIONS
To perform this job successfully, the candidate must be able to perform each essential duty above at the highest levels. The requirements listed below are representative of the knowledge, skill, and/or ability required.
COMPENSATION
Competitive salary, commensurate with experience, and a generous benefits package that includes medical, dental, vision, life and disability insurance, paid vacation, and 401k plan.
WORKING CONDITIONS
Location: On Site
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to sit, talk, hear, use hands to finger, and handle controls. The employee frequently is required to reach with hands and arms. The employee is required to stand, walk, and stoop. Specific vision abilities required by this job include close vision and the ability to adjust focus.
Legends is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, or genetic information.
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