Director Social Services, Sanctuary Hotels - New York, United States - Urban Resource Institute

    Urban Resource Institute
    Urban Resource Institute New York, United States

    4 weeks ago

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    Description
    POSITION OVERVIEW

    The Director of Social Services has oversight of all aspects of the social services and case management components of the program.

    Salary: $72,000 - $80,000

    MAJOR DUTIES AND RESPONSIBILITIES
    • Directs overall management of the social service component, ensuring that all contractual obligations are met.
    • Ensures that the program structure and design foster an environment that facilitates the assessment and support of client needs.
    • Ensures that the social service team provides comprehensive quality services.
    • Develops an internal compliance and quality assurance plan to monitor the department's activities, including regular chart reviews.
    • Monitors and tracks all activities related to staff and client responsibilities in the DHS Cares system.
    • Provides supervision and guidance to LMSW and MSW (Social Workers/Client Care Coordinators) and the social service team.
    • Conducts relevant internal training to enhance staff skills.
    • Schedules appropriate external training as needed to support staff development.
    • Develops and maintains a working relationship with funding sources and other stakeholders (DHS, OTDA).
    • Prepares, coordinates, and ensures that all reports are accurate and submitted in a timely manner to DHS and other sources as appropriate.
    • Attends funder's meetings, training, and presentations.
    • Represents the program director at meetings as required and assumes responsibility for the program director's duties in his/her absence.
    • Develop, as needed, implement, and maintain consistent policies and practices regarding program management, client services, and other agency protocols.
    • Other duties as assigned by the Program Director.
    SPECIFICATIONS FOR EDUCATION/CERTIFICATIONS/LICENSES
    • Licensed Masters Social Worker required. Licensed Clinical Social Worker Preferred (LCSW)
    REQUIRED SKILLS AND EXPERIENCE
    • A minimum of three years of supervisory experience in a social service capacity, preferably in homeless services.
    • Familiarity with DHS and OTDA regulations.
    • Strong interpersonal and flexible communications skills and the ability to develop positive and productive relationships with a diverse team.
    • Oral and written proficiency reflective of the language spoken by the population served. Bilingual In Spanish or Russian language preferred.
    • Strong commitment to equity and social justice, including a focus on self-awareness and engagement of continuous learning around issues of diversity, equity, and inclusion; high level of Emotional Intelligence (EQ).
    • Demonstrated experience working with and sensitivity to individuals from varying sociodemographic backgrounds, including individuals who identify as lesbian, gay, bisexual, transgender, queer, and/or HIV-affected, the elderly, and individuals with substance use and/or mental health issues.
    Urban Resource Institute is an approved provider of Continuing Education Units (CEUs) for LMSW, LCSW, and LMHC professionals in the state of New York. Case Managers can complete their CEU requirements at no cost to the employee via courses provided at URI.