- Approaches all guest encounters utilizing high Customer Service standards
- Vacuums, sweeps, mops, and cleans various surfaces in guest rooms and common areas
- Dusts, polishes, and cleans furniture, mirrors, curtains, and other room fixtures
- Prepares beds, cleans restrooms, and restocks amenities
- Removes trash, handles laundry processing, and assists with inventory
- Accepts responsibility for maintaining room keys and following procedures
- Attends required training sessions and maintains cleanliness of laundry machinery
- Effectively manages time to meet cleaning schedule and reports any damages promptly
- Maintains guest confidentiality and performs additional duties as needed
- Reports room damage promptly to the supervisor
- Maintains guest confidentiality
- Handles other assigned duties
- Ability to follow directions effectively
- Demonstrates strong verbal and written communication skills
- Capable of problem-solving, managing stress, and making decisions efficiently
- Handles challenging situations professionally and works well both independently and in a team environment
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Resort Room Attendant - Suquamish, United States - Suquamish Clearwater Casino Resort
Description
Job Location: Suquamish, WA
Position Type: Part Time
Salary Range: Competitive
Job Shift: Day
Job Category: Hospitality - Hotel
PORT MADISON ENTERPRISES
SUQUAMISH CLEARWATER CASINO RESORT
Resort- Room Attendant
General Position Summary: Maintains clean and attractive guest rooms and common areas in line with the organization's cleanliness standards.
Essential Functions/Major Responsibilities:
Secondary Functions:
Specific Job Skills:
Qualifications
Education and/or Experience: High School diploma/GED, at least six months of previous housekeeping/laundry experience, CPR Certification
Job Conditions: Working in a spa setting and collaborating with others, working flexible hours including evenings/weekends, and potential exposure to smoke
Physical Requirements: Ability to lift up to 75 pounds, perform various physical tasks such as bending, kneeling, and reaching, and maintain manual dexterity