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Director, Category Management, PLK, US&C
1 day ago
Sourcing Industry Group Doral, United StatesAbout Restaurant Brands International · Restaurant Brands International Inc. is one of the world's largest quick service restaurant companies withmore than $35 billionin annual system-wide sales and ~30,000restaurants in more than 100 countries. RBI ownsfourof the world's most p ...
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Restaurant Brands International Doral, United StatesAbout Restaurant Brands International: · Restaurant Brands International Inc. is one of the world's largest quick service restaurant companies with over $40 billion in annual system-wide sales and over 30,000 restaurants in more than 100 countries. RBI owns four of the world's m ...
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Sr. Manager, Digital Profitability, BK, US&C
1 week ago
Restaurant Brands International Doral, United StatesAbout Restaurant Brands International: · Restaurant Brands International Inc. is one of the world's largest quick service restaurant companies with over $40 billion in annual system-wide sales and over 30,000 restaurants in more than 100 countries. RBI owns four of the world's m ...
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Restaurant Brands International Doral, United StatesAbout Restaurant Brands International: · Restaurant Brands International Inc. is one of the world's largest quick service restaurant companies with over $40 billion in annual system-wide sales and over 30,000 restaurants in more than 100 countries. RBI owns four of the world's m ...
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Restaurant Brands International Doral, United StatesAbout Restaurant Brands International: · Restaurant Brands International Inc. is one of the world's largest quick service restaurant companies with over $40 billion in annual system-wide sales and over 30,000 restaurants in more than 100 countries. RBI owns four of the world's m ...
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Restaurant Brands International Doral, United StatesAbout Restaurant Brands International: · Restaurant Brands International Inc. is one of the world's largest quick service restaurant companies with over $40 billion in annual system-wide sales and over 30,000 restaurants in more than 100 countries. RBI owns four of the world's m ...
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Restaurant Brands Miami, United States Full timeAbout Restaurant Brands International: · Restaurant Brands International Inc. is one of the world's largest quick service restaurant companies with over $40 billion in annual system-wide sales and over 30,000 restaurants in more than 100 countries. RBI owns four of the world's mo ...
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Restaurant Brands Miami, United States Full timeAbout Restaurant Brands International: · Restaurant Brands International Inc. is one of the world's largest quick service restaurant companies with over $40 billion in annual system-wide sales and over 30,000 restaurants in more than 100 countries. RBI owns four of the world's mo ...
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Restaurant Brands International Miami, United StatesAbout Restaurant Brands International: · Restaurant Brands International Inc. is one of the world's largest quick service restaurant companies with over $40 billion in annual system-wide sales and over 30,000 restaurants in more than 100 countries. RBI owns four of the world's mo ...
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Restaurant Brands Miami, United States Full timeAbout Restaurant Brands International: · Restaurant Brands International Inc. is one of the world's largest quick service restaurant companies with over $40 billion in annual system-wide sales and over 30,000 restaurants in more than 100 countries. RBI owns four of the world's mo ...
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Restaurant Brands International Miami, United StatesAbout Restaurant Brands International: · Restaurant Brands International Inc. is one of the world's largest quick service restaurant companies with over $40 billion in annual system-wide sales and over 30,000 restaurants in more than 100 countries. RBI owns four of the world's mo ...
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Sr. Analyst, Communications, BK, US&C
1 month ago
Restaurant Brands Miami, United States Full timeAbout Restaurant Brands International: · Restaurant Brands International Inc. is one of the world's largest quick service restaurant companies with over $40 billion in annual system-wide sales and over 30,000 restaurants in more than 100 countries. RBI owns four of the world's mo ...
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Restaurant Brands International Miami, United StatesAbout Restaurant Brands International: · Restaurant Brands International Inc. is one of the world's largest quick service restaurant companies with over $40 billion in annual system-wide sales and over 30,000 restaurants in more than 100 countries. RBI owns four of the world's mo ...
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Sr. Manager, Digital Profitability, BK, US&C
2 weeks ago
Restaurant Brands Miami, United States Full timeAbout Restaurant Brands International: · Restaurant Brands International Inc. is one of the world's largest quick service restaurant companies with over $40 billion in annual system-wide sales and over 30,000 restaurants in more than 100 countries. RBI owns four of the world's mo ...
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Restaurant Brands Miami, United States Full timeAbout Restaurant Brands International: · Restaurant Brands International Inc. is one of the world's largest quick service restaurant companies with over $40 billion in annual system-wide sales and over 30,000 restaurants in more than 100 countries. RBI owns four of the world's mo ...
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Sr Analyst, Digital Finance, PLK, US&C
3 weeks ago
Restaurant Brands Miami, United States Full timeAbout Restaurant Brands International: · Restaurant Brands International Inc. is one of the world's largest quick service restaurant companies with over $40 billion in annual system-wide sales and over 30,000 restaurants in more than 100 countries. RBI owns four of the world's mo ...
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Sr. Manager, Operations Excellence, BK, US&C
1 week ago
Restaurant Brands Miami, United States Full timeAbout Restaurant Brands International: · Restaurant Brands International Inc. is one of the world's largest quick service restaurant companies with over $40 billion in annual system-wide sales and over 30,000 restaurants in more than 100 countries. RBI owns four of the world's mo ...
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Restaurant Brands Miami, United States Full timeAbout Restaurant Brands International: · Restaurant Brands International Inc. is one of the world's largest quick service restaurant companies with over $40 billion in annual system-wide sales and over 30,000 restaurants in more than 100 countries. RBI owns four of the world's mo ...
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Driver (male/female/diverse)
1 week ago
Galaxy Technologies Hialeah Gardens, United StatesFINEOO Contact Person · Ms. Sandra Lemme · Phone: · Email: · Job Number: 9385 · Job Details: · ***********NO TEMPORARY WORK*********** · ALSO POSSIBLE WITHOUT A REFERRAL VOUCHER · We are looking for you as a driver for a reputable company in Hialeah Gardens in permanent employm ...
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Restaurant Brands Miami, United States Full timeAbout Restaurant Brands International: · Restaurant Brands International Inc. is one of the world's largest quick service restaurant companies with over $40 billion in annual system-wide sales and over 30,000 restaurants in more than 100 countries. RBI owns four of the world's mo ...
Manager, Technical CRM, Burger King US&C - Doral, United States - Restaurant Brands International
Description
About Restaurant Brands International:
Restaurant Brands International Inc.
is one of the world's largest quick service restaurant companies with over $40 billion in annual system-wide sales and over 30,000 restaurants in more than 100 countries.
RBI owns four of the world's most prominent and iconic quick service restaurant brands - TIM HORTONS, BURGER KING, POPEYES, and FIREHOUSE SUBS.
These independently operated brands have been serving their respective guests, franchisees and communities for decades.Through its Restaurant Brands for Good framework, RBI is improving sustainable outcomes related to its food, the planet, and people and communities.
Job Overview
The Digital Marketing team's mission is to advance the Burger King brand by deepening our position in our core markets, strengthening customer engagement, scaling our programs, and enhancing paths to purchase by delivering exceptional digital experiences.
The CRM Technical Manager will oversee the technical aspects of our CRM program, ensuring optimal performance and alignment with business goals.
This role requires a strategic oversight, paired with a strong technical foundation in CRM systems, data management, and software integration, along with strategic thinking to enhance customer relationship operations.
The successful candidate will be adept at leveraging technology to solve complex business challenges, optimizing customer engagement and retention strategies.
Primary Roles And ResponsibilitiesLead the integration and optimization of our CRM platforms, focusing on Braze as the primary ESP tool.
Ensure data quality and timely availability for operational and analytical purposes.
Develop and implement a comprehensive data strategy to enhance customer segmentation, personalization, and lifecycle marketing.
Manage the tracking and analysis of customer behavior events within CRM to optimize marketing efforts and customer interactions.
Utilize CRM tools to create dynamic customer segments based on behavior, demographics, and purchase history.
Work closely with software engineering teams to design, test, and implement CRM system modifications and upgrades.
Ensure that CRM system enhancements align with business needs and user requirements.
Manage customer profiles within CRM, ensuring accuracy, privacy, and compliance with data protection regulations.
Monitor the CRM database's health, conducting regular audits to ensure data integrity and system performance.
Oversee and manage the attribution modeling for all CRM and digital marketing initiatives. This includes developing and refining attribution frameworks to accurately assess the impact and ROI of various marketing campaigns.
Oversee the email service provider (ESP) integration and manage email deliverability.
Develop strategies to improve inbox placement rates and monitor email campaign performance.
Oversee the deployment execution of targeted email, SMS, and multi-channel communication strategies.
Ensure campaigns are effectively utilizing Braze's capabilities for maximum engagement and ROI.Stay updated with the latest CRM technologies and trends to drive continuous improvement.
Lead the strategic planning and implementation of CRM tools and practices to enhance customer engagement and retention.Act as the first point of contact for any CRM-related issues. Collaborate with IT support and end-users to resolve issues promptly.
Required Skills
BA/BS degree in Computer Science, Math, Statistics or related field3-5 years of experience of hands-on email/CRM experience and implementing data specific strategies or related experienceTechnical background encompassing platform hygiene, merge/purge, relational database concepts like primary keys, data transmission protocols (soap/rest APIs, sftps, etc).Strong working knowledge in Marketing Technology and how martech stack works across ecosystem (CDP, ESP, data visualization, etc.)
Restaurant Brands International and all of its affiliated companies (collectively, RBI) are equal opportunity and affirmative action employers that do not discriminate on the basis of race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or veteran status, or any other characteristic protected by local, state, provincial or federal laws, rules, or regulations.
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