Clinical Care Coordinator - San Diego, United States - University of California

Description

UCSD Layoff from Career Appointment : Apply by 2/16/2024 for consideration with preference for rehire. All layoff applicants should contact their Employment Advisor.


Special Selection Applicants :
Apply by 2/28/2024. Eligible Special Selection clients should contact their Disability Counselor for assistance.
UCSD current employees who apply by 2/21/2024 will have priority consideration for this position. Recruiters will refer qualified internal candidates after the first 7 days of the job posting.

All qualified external applicants and additional internal applicants who apply after the priority date may have further consideration pending the results of the initial review.

DESCRIPTION Under general supervision of the Oncology Access Manager, this position will serve as the Clinical Care Coordinator for assigned Oncologists, Oncology Surgeons, and Advanced Practice Providers.

Duties include high-level administrative support and planning and managing clinical activities. Manages and maintains complex calendars for meetings and appointments. Assists with coordination of travel arrangements and processes reimbursements of expenses as needed. Prepares and distributes clinic notes to referring physicians and medical records. Coordinates and executes projects.

Coordinates weekly General Tumor Boards and organizes all logistics, which includes collection and compilation of pathology reports/slides/films for each patient case from internal and external sources, and sends to Pathology & Radiology Departments for review, organizes all patient clinical information in a presentable manner, scheduling weekly meetings, and maintaining historical records on all patient cases reviewed.

Attends meetings and takes minutes to prepare and distribute to all team members.

Communicates with faculty, clinic staff, administrators, professional organizations, and outside agencies (i.e., insurance companies, community medical groups) as needed to complete daily job duties.

The Clinical Care Coordinator is responsible for registering new patients, triaging all incoming New Patient referrals, including registration of new patients, financial arrangements, and providing customer service to schedule the patient.

Might schedules surgical procedures, which includes the following:

Coordinates the logistics of multiple departments and areas of specialty (e.g., operating room schedulers, pre-op clinics, anesthesia, and admissions) to schedule time in the Operating Room or Procedure Room; schedules clinical and surgical appointments; communicates surgery time and location with patients and family members, as well as the Surgical Oncologists; and adds all information into the UCSD computer systems.

Other duties are assigned as needed.
MINIMUM QUALIFICATIONS Three (3) years of related experience.
Experience in working in a large, complex healthcare setting.
Experience working with Health Insurance companies and Community Medical Groups.
Knowledge of scheduling medical appointments and authorization processes.
Excellent ability to communicate both orally and in writing.

Demonstrated knowledge and advanced level skill in word processing software applications (Word, Excel, Teams, Outlook, & PowerPoint).Ability to interact well with care teams, and all patients and families.

Excellent customer service skills.
PREFERRED QUALIFICATIONS Experience in supporting physician faculty travel, reimbursements, and calendar management.
Prior Oncology experience.
Experience with Epic EHR system.
Knowledge of medical/scientific terminology.
Knowledge of various insurance products and 3rd party payors.
SPECIAL CONDITIONS Must be able to work various hours and locations based on business needs.
Employment is subject to a criminal background check and pre-employment physical.
Specialty team will be made at the time of offer.
The location may vary between La Jolla Moores Cancer Center, KOP Cancer Center, and Lightwave.

Pay Transparency ActAnnual Full Pay Range:
$40,700 - $81,850 (will be prorated if the appointment percentage is less than 100%)

Hourly Equivalent:
$ $39.20Factors in determining the appropriate compensation for a role include experience, skills, knowledge, abilities, education, licensure and certifications, and other business and organizational needs. The Hiring Pay Scale referenced in the job posting is the budgeted salary or hourly range that the University reasonably expects to pay for this position. The Annual Full Pay Range may be broader than what the University anticipates to pay for this position, based on internal equity, budget, and collective bargaining agreements (when applicable).#J-18808-Ljbffr