Desktop Support Specialist - East Granby
1 month ago

Job summary
We are seeking a Desktop Support Specialist to join our team. The ideal candidate will have experience in troubleshooting hardware and software issues for desktops, laptops, and mobile devices. Strong communication skills and customer service orientation are essential for success in this role.As a Desktop Support Specialist you will be responsible for responding to user inquiries through phone calls, emails, chats or in-person requests.
- Diagnose and troubleshoot basic IT issues: Typical issues include password resets.
- Follow established procedures.
Job description
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