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Fort Shafter

    Information Technology Specialist - Fort Shafter, United States - U.S. Army Cyber Command

    U.S. Army Cyber Command
    U.S. Army Cyber Command Fort Shafter, United States

    3 weeks ago

    Default job background
    Full time
    Description
    Determines procedures required to solve the problem upon assigned problem report/request for technical assistance.
    Determines cause, distinguishing between hardware/software problems, and takes appropriate action.

    Reviews mini-/micro-processor hardware/software specifications to ensure implemented systems are maintainable, properly configured, and in accordance with established guidance/resource constraints.

    Conducts appropriate follow-up actions with end-users to ensure ADP support services are implemented and are consistent with requirements.
    Provides configuration/acquisition advice to end-users to include an analysis of user's microcomputer requirements.
    Responsible for a technical support network encompassing firmware/hardware/software installation/configuration/troubleshooting.


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