IT Infrastructure Systems Administration - Jefferson City, United States - Hitachi Data Systems

Description

General Information:
Hitachi Energy is seeking for a IT Infrastructure Systems Administration for its Jefferson City, MO location.

Your Responsibilities:

You will be responsible for the management of the facility & and factory network, servers, & and hardware; and liaison to IT vendors to ensure business continuity.

Troubleshoot issues throughout the facility & with remote users along with:
Printers – manage supplies, provide troubleshooting, & coordinate with technicians.

Phones – assist end users with setup of mobile devices, including MFA, Wi-Fi, and email along with managing hardware and setup for internal Cisco phones.

Accounts – manage use & upkeep of shared user accounts.
Factory PCs – manage deployment of hardware and setup of various types of software.
Network – assist with adding or modifying network connections & cabling.
Hardware – assist & manage various cabling and peripherals for user workstations.
Work with multiple teams on IS & IT needs for integration of new devices & machines.
Provide documentation of issues, solutions, and potential problems
Provide ad-hoc training to IT users on common IT matters and guide them through self-service tools if required.
Identify and report risks that might downgrade OSS service quality.

Provide support to end users, IT equipment, and software in meeting rooms and similar user collaboration/common areas as part of desk-side support.

Host and support third-party technicians.
Regular checks of computer rooms including temperature, air conditioning, cabling and general functionality
Follow given OSS governance (participate in meetings, follow escalation path, etc.)
Follow OSS procedures defined in Runbook, SOPs, knowledge articles.

Living Hitachi Energy's core values of safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business.

Your Background:
Have completed a formal qualification or completed an apprenticeship in the field of information technology.
Candidate must already have work authorization that would permit them to work for Hitachi Energy in the United States.
Have completed a minimum of two years of college in a IT related field.
Have a minimum of two years professional experience in IT support.
Be fluent in local and English language.
Have a proactive and solution-oriented mindset and have the ability to work independently and self-driven.
Equal Opportunity Employer

(EOE)-Females/Minorities/Protected

Veterans/Individuals with Disabilities

Protected veterans and qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access Hitachi Energy career site as a result of your disability.

You may request reasonable accommodations by calling a Hitachi Energy HR Representative at or by sending an email to:
us-pg- Resumes and applications will not be accepted in this manner.

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