Senior Help Desk Specialist - Albuquerque

Only for registered members Albuquerque, United States

4 weeks ago

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Job summary

We are seeking a Senior Help Desk Specialist to support the IT program at a major national laboratory. This role will ensure services are delivered effectively from request through resolution and continuous improvement.

Responsibilities

  • Provide phone, email, web, and in-person support to users.
  • Serve as the first point of contact for troubleshooting hardware and software issues.

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