Peoplesoft FIN Operations Consultant - Columbus, United States - ShiftCode Analytics

Description

• Act as a PeopleSoft Financial Management (FIN) and Product Specialist
• Work with Business and Managed Services vendors to support day-to-day PeopleSoft-based Financial Operations
• Help manage the State's relationship with its ERP Managed Services Providers (MSP) to ensure that SLA's and other performance metrics are met.
• Drive collaboration with key Business, internal Infrastructure, MSP, Security, and other critical stakeholder organizations to ensure that the ERP FIN application operates efficiently in support of business operations calendars.
• Work to understand customer issues and communicate these issues to ERP support personnel/organizations.
• Lead identification, triage, troubleshooting and reporting of production issues and problems in the ERP FIN application
• Consult with the Business and MSP on critical aspects of break/fix approaches and planned enhancements.
• Develop and/or review business requirements documents for requested enhancements to ensure that specifications are clear and include information needed by MSP developers to fulfill enhancement requests.
• Validate MSP vendor estimates for completing enhancements and perform code reviews of MSP-delivered enhancements.
• Monitors SFTP server activity for interfaces to determine what interfaces are being created and/or retrieved
• Proactively identify and implement service improvements in operational delivery processes.
• Help drive MSP performance improvements
• Work with Business owners and users on projects by supporting testing efforts, monitoring project progress, providing additional project management support, and attending information exchange and touchpoint meetings with project teams
• Send communications to FIN SFTP account owners informing them of scheduled system outages or maintenance that affects OAKS.

• 3+ years of PeopleSoft ERP Operations Management.
• 3+ years of PeopleSoft Financial Management 9.x product experience (Accounts Payable and Receivable, Asset Management, Billing, General Ledger, Budget Development, Strategic Sourcing, Supply Chain, Travel and Expense, Commitment Control,, Procurement, Self Service)
• Application management/outsourcing experience - preferably onshore - in a leadership role
• Excellent verbal and written communication skills in Large/complex organization experience

• Public Sector experience
• Experience working with, or as a part of, a Tier-One System Integrator firm providing PeopleSoft/Oracle professional services
• Ability to interface and resolve issues across all levels of an organization
• Upgrade and/or application patch, bundle, or image experience

• 4 year college degree
• Project Management Professional (PMP) certification
• PeopleSoft Certification(s)
• ITIL Certification