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Catering Server- Part Time, $14/Hour + - Kapolei, United States - Aulani, A Disney Resort & Spa
Description
Responsible for greeting guests and creating an exceptional Aulani dining experience. Servers take/deliver orders and anticipate additional needs while bringing the story of Aulani to life in their interactions. May be involved with role playing or themed restaurants.High guest service expectations, initiative and ability to hold conversations with guests to assist with a storytelling experience while dining.
Responsibilities :
Must be comfortable working in a banquet environment
Review BEO's and set tables, linen and service ware based on requirements
Greet and seat guest
Ability to serve 4-6 table stations, depending on party size which includes taking food order, entering in POS system, delivering food to tables and following up with guest service and needs until meals are complete and guest leaves (all course meals, refills, pre-bussing tables etc.)
Some computer experience, working with POS systems; entering guest food orders accurately and efficiently
May set tables and/or seat guests
Ability to anticipate Guests needs and act accordingly
Serves food and beverage to Guests at proper temperature
Assists guests with directions, entertainment, show event schedules and other information
Clears tables and perform pre-bussing duties
Ability to work with kitchen/restaurant equipment including, but not limited to coffee brewers, juice and soda fountains and toasters
Must be comfortable working with kitchen supplies including small/large trays, carafes, coffee pots, plates, silverware and glassware
Practices proper sanitation procedures and maintains cleanliness of the side stations
May serve as a Cocktail server
Enters guest order into system, delivers guest check, completes self-banking of guest checks
Basic Qualifications :
Must meet state requirements to obtain Hawaii Liquor Commission card
Must be at least 21 years of age
Previous serving experience required
Ability to multi task and work in a very fast paced environment
Speed, accuracy and efficiency are required and ability to work well under pressure
Demonstrated ability to own and resolve guest situations
Demonstrated excellent Guest service and service recover skills
Adept at troubleshooting and can calmly handle difficult situations
Self directed, trusted and well respected by peers
May be part-time or seasonal roles
Must be flexible and able to work a variety of shifts, including days, nights, weekends, holidays and special events
Availability Requirements:
Training Availability: 2-3 weeks of full availability (day AND evening) will be required immediately following the start date to complete the training
Minimum 3 days of FULL AVAILABILITY per week ongoing
Preferred Qualifications:
Alcohol Awareness Training (i.e. RVP, TIPS or equivalent)
Previous bartending experience in a fast paced high volume environment
Some food serving knowledge/experience
Knowledge of Hawaiian/Japanese language preferred
Full availability for any shift, seven (7) days per week, including nights, weekends, and holidays is preferred.
Additional Information :
SCHEDULE AVAILABILTY
Position is Part-time. Must be available for a minimum of 3 full days of availability.
Minimum 3 days with 1 of the days must be on a Saturday and the other 2 days during the weekday on either Tuesday, Wednesday or Friday.
Our Theme Parks and Resort Hotels operate 24 hours a day, 365 days a year.SUBMITTING YOUR APPLICATION
After clicking "Apply for this job" below, the employment application will open in a new window. Please complete ALL pages of the application by clicking "Next" on each page, then "Submit" on the final page.
Keyword:
AULANICASTING, Aulani Casting
The pay rate for this role in Hawaii is $14.00 per hour, plus gratuities.
Select benefits may be provided as part of the compensation package, such as medical, financial, and/or other benefits, dependent on the level and position offered.
To learn more about our benefits visit:
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