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Des Plaines

    Chief Engineer - Des Plaines, United States - The Rose by Hilton

    The Rose by Hilton
    The Rose by Hilton Des Plaines, United States

    3 weeks ago

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    Description
    Job Description

    Job Description

    JOB DESCRIPTION
    The purpose of the Chief Engineer (CE) at Janko Hospitality is to provide world class service to all guests. The CE will repair and maintain the hotel's physical assets to keep the hotel in compliance with the state/local government requirements, the hotel's

    policies/procedures

    and the brand's standards for quality, cleanliness, guest satisfaction, safety and security.


    ESSENTIAL DUTIES
    Able to work flexible schedule including holidays, weekends or longer than 8 hrs. days if needed
    Must be on call via phone 24/7 and may need to come into hotel to tend to emergencies
    Perform basic upkeep throughout the property for all rooms and common areas
    Has general knowledge of procedures for repairing and/or replacing all types of plumbing equipment
    Handles minor in-house repairs such as replacing bathroom tile, painting, wall vinyl, carpentry, etc.
    Maintains basic upkeep of all areas by ensuring all furniture, fixtures, door locks and electrical equipment are in working order
    Makes systematic checks on all guest room electrical appliances, circuits, televisions, and light fixtures
    Must be able to repair most in-room deficiencies to ensure items are in working order
    Locates and corrects in-room heating, ventilation, air conditioning (HVAC) or packaged terminal air conditioning (PTAC) malfunctions, and adjusting HVAC/PTAC units to include systems and control checks; repair or replace these units as needed
    Inspect, maintain and clean hotel's exterior areas, parking lot, and landscaping
    Be familiar with all major shut off stations including water, electric, sprinkler, fire alarm
    Report requests for major repairs to GM
    Train, supervise and lead team members of the Engineering department.
    Maintains tools, workspaces, equipment, property exterior and grounds to assure cleanliness
    Utilizes basic hand and power tools required for general maintenance.
    Completes Preventative Maintenance program checklist and maintenance records
    Prepares requisitions for replacement of bench, stock items, locates and purchases materials needed for emergency repairs, provides administration of outside maintenance contract activity of major systems (i.e. elevators, fire alarm, trash)
    Assist General Manager in determining capital requests, and managing contracts for capital projects

    SAFETY AND SECURITY
    Return hotel keys at end of shift
    Announce presence before entering guest rooms
    Maintains security for guests and property by keeping room doors locked at all times
    Report any suspicious activity of guest, visitors or staff
    Write up guest and team members incident reports as needed
    Lead the safety committee team to promote a safe work environment
    Properly label any lost/found articles and turn in to the appropriate Manager assigned by GM
    Perform duties in accordance with Safety and Security Policies
    Perform duties in accordance with OSHA, HAZCOM and Blood Borne Pathogens regulation


    CUSTOMER SERVICE AND GUEST SATISFACTION
    Respond to staff and guests request for immediate repairs
    Maintain a high standard of personal appearance and proper uniform
    Greets guests, visitors and staff in a courteous and friendly manner
    Smile, acknowledge and greet guests in rooms and/or in passing
    Performs other duties as assigned, requested, or deemed necessary by management
    When asked, inspect or clean public areas to insure high level of presentation

    PHYSICAL, MENTAL AND ENVIRONMENTAL REQUIREMENTS

    Physically and visually able to utilize a computer keyboard, printer, phones, and basic office supplies
    Firm and simple grasping is an ongoing requirement for all aspects of work
    Lifting of supplies occurs occasionally and may be up to 50 lbs.
    Able to stand and walk 90% of the work day and sitting is usually limited to short break
    Reaching, pushing, pulling, and bending are required
    Twisting of the body at the waist is required
    Bending and stooping are required
    Crouching, kneeling, and crawling are required
    Climbing of stairs is required

    SKILLS, EDUCATIONAL BACKGROUND AND EXPERIENCE
    High School Diploma, GED, or equivalent years of relevant work experience required
    2+ year previous experience in

    maintenance/grounds

    experience
    Must have working knowledge of general repair, plumbing, painting, HVAC or electrician
    Previous hotel maintenance experience preferred
    Friendly demeanor and good customer service and communication skills
    Able to work efficiently under time constraints
    Possess good organization and prioritization skills
    Able to work independently and with others

    #J-18808-Ljbffr
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