- Key point of contact for clinical issues at assigned territory.
- Conduct training sessions for healthcare professionals, including nurses, surgeons, and cardiologists, on the use and maintenance of BrioHealth Solutions' ventricular assist devices per IFU (Instructions for Use) and educational materials.
- Develop and deliver comprehensive training programs that address the specific needs of different hospital staff members.
- Provide on-site support during device implantation and collaborate with cross-functional teams to ensure a seamless customer experience.
- Travel to customer sites as required, with flexibility for up to 50% travel.
- Occasionally cover the 24/7 support line to assist customers with technical inquiries and troubleshooting.
- Provide support at Tradeshows as requested by management.
- Effective communication and collaboration with company teams including clinical team, territory team, technical services, customer service, return product analysis, marketing or management.
- Collaborate with the Training and Education team to contribute to the development of training materials and content.
- Maintain and protect confidential information from company and patients.
- Gather customer feedback and insights to provide valuable input for product improvement and future training programs.
- Maintain up-to-date knowledge of industry trends, medical advancements, and regulatory requirements.
- Bachelor's degree in Nursing, Biomedical Engineering, or a related field; advanced degree preferred. 3-5 years of experience in heart failure preferred
- Prior experience in a clinical consultant or training role, with a focus on ventricular assist devices.
- Experience in a clinical setting. Prior experience in an OR. Strong clinical skills.
- In-depth knowledge of ventricular assist devices, cardiac anatomy, and cardiovascular care.
- Effective communication and presentation skills, with the ability to convey complex medical concepts clearly and effectively.
- Ability to travel up to 50% of the time to customer sites and attend conferences or industry events.
- Flexibility to occasionally cover a 24/7 support line.
- Strong organizational and follow-up skills, as well as attention to detail.
- Computer literacy.
- Customer-focused with a commitment to providing excellent support and training.
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Clinical Consultant - Raleigh, United States - BRIOHEALTH SOLUTIONS INC
Description
Job Description
Job DescriptionJob DescriptionBrioHealth Solutions Inc., Inc. is seeking a driven and experienced clinical consultant. As a Clinical Consultant at BrioHealth Solutions, you will play a vital role in training nurses, surgeons, cardiologists, and other hospital staff on the proper use of our ventricular assist devices. This role involves extensive travel (up to 50% of the time) to customer sites, as well as occasional coverage of our 24/7 support line. We are seeking an experienced professional with prior knowledge of ventricular assist devices who can deliver effective training, contribute to customer satisfaction, and provide exceptional support.
ResponsibilitiesBrioHealth Solutions Inc., Inc. is an advanced medical device company dedicated to the research, development, and commercialization of a miniaturized implantable ventricular assist system (BRIOVAD) featuring total magnetic suspension (TMS) for the treatment of end-stage chronic heart failure. With offices in the U.S. and China, we are growing our U.S. team in preparation for clinical studies and regulatory approval in the U.S. and Europe.
