Systems Business Analyst - Sale Creek, United States - Confluent Medical Technologies

Description

Job Description

Confluent Medical Technologies is a financially healthy and rapidly growing medical device company whose employees are passionate about providing life-saving solutions to our customers through a collaborative and high-impact work environment. Our moderate size, diversity of technologies, and broad material science capabilities provide an environment in which our employees can develop broad skill sets and directly influence product development and manufacturing outcomes.

SUMMARY:Provide ongoing support of our Epicor ERP system. We are currently on version , planning an upgrade to the current version soon. We are a multi-site/multi-company environment. The Epicor Technical Support Analyst will support current environment, upgrade process, as well as the additional implementations. This is a remote position.

ESSENTIAL DUTIES AND RESPONSABILITIES include the following. Other duties may be assigned.Assist in support of Epicor system administration tasksLiaison with Epicor support and/or implementation partnerTriage and support end-user Epicor requests and incidentsAssist in the development of customizations, report, dashboards, and BPMs to support needs of the organization.Build Epicor reports through queries, dashboards or SSRS reportsProvide training and support to Epicor end-users for a range of modules in a manufacturing environment.Document and test all software modifications.Receive Epicor Development training and mentorship from Development TeamSome travel may be required.EDUCATION and/or

EXPERIENCE: Bachelor degree in Computer Systems Engineering or other related area, also minimum of 1-year experience of Epicor tech support and 2 years of technical support.Knowledge of Epicor table structures and data usage.Basic application knowledge of Epicor as it relates to business processes and administration.Ability to quickly develop detailed understanding of the business' operations to ensure solutions are consistent with business needs.Must have the ability to communicate with company employees on their varying technical or nontechnical level of system understanding.

OTHER SKILLS and ABILITIES: English Required. Databases administration knowledge. Intermediate Programming knowledge. Networking configuration knowledge. Hardware and software maintenance knowledge. Intermediate Programming knowledge.Additional desired skills for the position:
• Ability to work with interdisciplinary co-workers at any level
• Multitasking abilities
• Ability to handle confidential information
• Good communication skills both oral and written
• Oriented to results.Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals.Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to understand complex operations.Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.Utilize complex computer operations (intermediate programming in 3rd and 4th generation languages, relational databases, and operating systems) and advanced features of software packages (word-processing, spreadsheet, graphics, etc.)

COMMENTS: This position description is an outline of the major recurring responsibilities of the job. It is not intended to be all-inclusive of the work to be performed. The incumbent (s) will typically perform other related job objectives, special assignments and less significant responsibilities.Confluent Medical Technologies is dedicated to working collaboratively with our customers, taking their projects from rapid prototype into high volume production. Our unparalleled technical expertise, proven experience and partnership with our clients has allowed us to perfect the process necessary to deliver world-class medical devices through innovative material science, engineering, and manufacturing. Our primary capabilities include: Nitinol components and tubing, balloon expandable stents and catheters, complex catheters, biomedical textiles, and high precision polymer tubing. We take pride in our position as the leader in the medical technology space and are driven by a passion to create products that our clients have envisioned for their customers.

We regret that we are unable to sponsor employment visas or consider individuals on time-limited visa status for this position.

Confluent Medical Technologies is an equal opportunity employer.

Only qualified candidates will be contacted.