- Ensure products comply with, and are installed according to final build documentation, customer requirements and specifications.
- Start-up, commissioning, servicing, maintenance, and trouble-shooting of products, such as capacitor banks and filter banks, MVTVSS, snubbers, and MSP's.
- Maintain records by ensuring updating of product drawings, setup information and account information to reflect any changes made in the field.
- Resolve product or service problems by clarifying the customer's issues; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution, verify and document corrective action.
- Document and report all customer complaints, errors, issues, recommendations, and suggestions to management.
- Attract potential customers by answering product and service questions; suggesting information about other products and services available.
- Ability to oversee and perform trend analysis of the field service database.
- Maintain inventory levels of parts.
- Schedule routine maintenance with customer.
- Schedule startup/commissioning activities to maintain product delivery commitments.
- Electronics experience required.
- Background in electrical control circuit design and operation, 2 years experience.
- Familiar with lockout / tag-out procedures.
- Engineering degree in a technical field.
- Experience with PLC's and protection relays.
- Knowledge of high voltage distribution design and systems.
- Ability to understand and accurately follow blueprints, electrical drawings.
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Electrical Field Engineer - Queensbury, United States - RemX | The Workforce Experts
Description
RemX is seeking a Electrical Field Engineer based out of Queensbury, NY.
$75k-$95k- 70% travel/30% in office- Company Card, keep your points
Relocation considered.
The Job: Serve customers by providing product installation, commissioning, maintenance, service, and instructions.
The Details:
The Requirements:
$75k-$95k- 70% travel/30% in office- Company Card, keep your points
Relocation considered. Travel is domestic across the US.