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- Serve as the point of contact for internal and external clients including email and telephone communication related to contingency client operations
- Serve as a liaison between client services and operations
- Communicate and update Client Services leadership and team members
- Consistently manage follow-up
- Facilitate and deliver successful completion of assigned projects
- Assist with audit responses, oversee client system conversions, handle performance building, manage procedure documentation and placement ticket handling
- Analyze existing processes and procedures, and provide feedback to management
- Assist management with implementing new and innovative ways to perform the functions
- Create, build, and maintain key relationships with clients
- High School diploma is required
- Bachelors Degree preferred but not required
- Experience in business analyst type work or prior client management experience
- Expereince in Microsoft Office (Excel, Outlook, Word, and Access)
- Monday to Friday (Standard Business Hours of Operation)
- Onsite for training then a Hybrid schedule after training.
- $45,000 to $50,000
- Permanent/Direct Hire
- Medical benefits
- Hybrid schedule after training
Client Services Account Manager - Greenville, United States - Find Great People | FGP
Description
We are seeking a professional Client Services Account Manager to join a growing team in Greenville, SC. This is a full time, permanent position with benefits. The ideal candidate will have a background in business analyst work or prior client management experience.
Job Description:
Qualifications:
Hours:
Compensation & Benefits:
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