Jobs
>
Field Service Technician
>
Northville

    Field Service Technician - Northville, United States - CapLeo Global

    CapLeo Global
    CapLeo Global Northville, United States

    3 weeks ago

    Default job background
    Description
    Field Service Technician I
    Join our dynamic service team for this entry level field service position. Depending on your assigned territory, you will
    provide services, repairs and technical maintenance for ATM's, retail point of sale (POS) equipment, locksmithing,
    Electric Vehicle Charging (EVC) plus related PC and PC peripherals on customer premises.

    Our training consists of on the-job mentoring as you might expect, but also formal classroom, virtual and self-paced training for extensive learning opportunities.


    You are responsible for:

    • Performing maintenance on ATMs (e.
    g., card reader, printer, reset and test devices, etc.). Electro mechanical repair.

    • Performing basic installation functions (e.
    g., set up and test equipment, pulling cables, mounting devices, installing
    locks)

    • Performing technical fixes such as clearing paper jams, card jams, bill jams, etc.
    • Inspecting products for correct operation and resolving noted issues and/or escalating according to established
    procedures

    • Prioritizing and planning service calls
    • Works within a team environment, completes all required paperwork, manages, and maintains service parts inventory
    • Contacting the customer with the estimated time of arrival
    • Working with customers to ensure satisfaction with service delivery and understanding of product functionality
    • Following key/alarm/combination control processes in assigned area of responsibility
    What is your goal? Many of our new technicians are looking for an opportunity to develop their skills and pursue a career with our
    nationwide service organization. Our technicians come from all backgrounds and experience levels. If you are new to the role, our

    training program will give you the skills needed to become proficient servicing ATM, Point of Sale (POS), and many other products.


    What is the Role? Our entry level Field Service Technicians respond to basic customer requests for equipment issues. Candidates

    will be a part of a team and a territory where customer requests will be assigned throughout the day.

    Using provided tools and
    repair kits, you will travel to customer sites to resolve the issue. Our entry level technicians respond to 5-8 calls per day across their
    territory.

    Climb the Ladder at *** (DN): There are opportunities to grow and succeed at DN, and we are proud when our people
    achieve more. It shows the fact that so many of our Field Operations supervisors, managers, and directors started as Field Techs
    themselves. They know exactly what it takes to thrive and how to best support their team, whether that means onsite backup or
    being available to talk through issues. Move up with training and experience. Build a strong foundation for a career that progresses
    as you do.


    The benefits are clear:
    Once you successfully complete the 90 day apprenticeship program and are hired as a DN employee, you will
    be provided with a company car, uniform clothing, industry leading retirement savings and 401(k) plans, comprehensive healthcare
    insurance options, dental and vision plans, flexible spending, family leave and paid training and time off we offer tuition
    reimbursement, employee discounts, and a selection of other programs to support team members and their families.

    Quals Proposed work days and times: [ADD INFO] Training hours may differ. ***Subject to change with some variation of possible rotation, weekends, nights, OT. Approx. [ADD INFO] travel range.
    Primary work location [Detroit, MI, 48167]. 100% travel within territory assigned.

    To be successful in this team you will:
    Have technical interest and aptitude. Strong customer focus. Ability to manage multiple priorities. And be a self-starter.


    Requirements:
    High school Diploma (or equivalent)
    Have a valid driver's license and driving record that satisfies DN s fleet requirements
    Successfully complete background check and drug screening
    Drive your personal vehicle for the first 90 days to job sites (mileage will be reimbursed

    Physical & Technical

    Requirements:
    This is a physical job, so you must have the ability to do the following:
    " A valid driver s license with satisfactory driving record within company-required standards.
    " Ability to successfully pass background and drug testing
    " Ability to lift 50 pounds and work in close quarters within and around the equipment.
    " Familiarity with computers and a variety of consumer communications devices, such as smart phones.
    " Travel to/from assigned territories and company facilities, including during inclement weather is essential.
    " Service experience or electro mechanical experience is a plus
    " You will be driving your personal vehicle the first 90 day of the apprentice program to multiple job sites.


    In the Field:
    Every day brings something different, Field Techs should be comfortable in different settings, for example:
    " Inside banks and retail establishments
    " Outside in all weather conditions, possibly for extended periods of time.
    " Consistent and punctual attendance. The ability to work overtime, weekends, second shifts or participate in an on-call
    rotation when scheduled
    " You must be able to work with little supervision and have the ability to apply common sense, experience, and the theory
    towards solving and decision making.

    Who you are matters here we re committed to growing a workforce that reflects our communities and providing equal opportunities for employment and advancement.


  • Jaguar Land Rover Novi

    Service Technician

    1 week ago


    Jaguar Land Rover Novi Novi, United States

    Fox Motors has a Service Technician opening in Novi, MI at Jaguar Land Rover. You would contribute to our overall vision, "Working together moving people throughout life," by developing and maintaining trust with our customers that will build long-term relationships. · KEY RESPON ...

  • Omega Computer Services

    IT Service Technician

    10 hours ago


    Omega Computer Services Novi, United States

    ABOUT US · Our mission is to provide complete hardware, software, and support solutions, enabling clients to operate their businesses more successfully. In 1994, Omega Computer Services started as a small I.T. consulting firm and transformed over the years into a complete I.T. m ...

  • Omega Computer Services, LC

    IT Service Technician

    3 weeks ago


    Omega Computer Services, LC Novi, United States

    Job Description · Job DescriptionSalary: · ABOUT US · Our mission is to provide complete hardware, software, and support solutions, enabling clients to operate their businesses more successfully. In 1994, Omega Computer Services started as a small I.T. consulting firm and transf ...


  • JACK DOHENY COMPANY Northville, United States

    Job Description · Job DescriptionJob Description: Position Objective · The role of Electric Utility Field Service Technician is to provide service and parts sales to the utility market with a focus in the Midwest region. This position will also lead internal and external training ...

  • Trotec

    Service Technician

    3 weeks ago


    Trotec Plymouth, United States

    Job Description · Job DescriptionGalvo and Flatbed - Co2 and Fiber Laser Machinery · About Trotec: · Trotec Laser is a leading international provider of advanced, high-speed laser equipment for cutting, engraving and industrial marking. With the broadest product line on the marke ...

  • Bruckner Truck

    Service Technician

    3 weeks ago


    Bruckner Truck Farmington, United States

    The technicians must be able to complete diagnosis of any mechanical, electrical, or other various failures/breakdowns of a truck or its related equipment. This position will also perform disassembly, repair, and reassembly of truck engines, transmissions, carrier assemblies, clu ...


  • JBT Alix, United States

    The Opportunity ...: · JOB TASKS AND RESPONSIBILITIES · Perform all duties in accordance with safety policies and procedures while maintaining a safety-focused work mentality. · Realizar todas las tareas de acuerdo con las polticas y procedimientos de seguridad manteniendo una ...


  • Qualified Staffing Novi, United States

    Job Description · Job DescriptionField Service Technician · DIRECT HIRE · The pay range is $25 – $42 an hour dependent on experience · Must live within a 1-hour commute of a top 50 US airport. · Will spend primarily Monday – Friday at the client site. Home on the weekends. · A ...


  • ISG Novi, United States

    Job Description · Job DescriptionISG – Robot Service Technician near Novi, MI · A International company with a facility in Novi, MI area is currently seeking a level Robotics Service Technician to fill an opening for a Long-term hire opportunity with a leading robotics and automa ...


  • Xerox Novi, United States

    & Requirements · Press space or enter keys to toggle section visibility · About Xerox Holdings Corporation · For more than 100 years, Xerox has continually redefined the workplace experience. Harnessing our leadership position in office and production print technology, we've expa ...


  • Softcom Systems Inc Novi, United States

    Job Description · Job DescriptionThe Field Service Technician provides mechanical and electrical support at the customer location for troubleshooting and repairs complex and sophisticated products, commissioning equipment and coordinating vendor and customer schedules. · Essentia ...

  • Aurora Innovations

    Service Technician

    2 weeks ago


    Aurora Innovations Ann Arbor, United States

    Service Technician (m/f/d) - Electronics for the Industry. For the Industry. Our mission is based on our extensive experience in the European job market. Not only for this reason, well-known and future-oriented industrial companies have been relying on the solutions of the expert ...

  • Infinity Systems

    Service technician

    2 weeks ago


    Infinity Systems Pleasant Ridge, United States

    Energy, Water, Services - welcome to enwas. We are a strong partner for renowned municipal utilities, energy and water suppliers, municipalities, and the industry. Our strengths lie in gas, water, heat, and electricity meter management, as well as services related to household co ...

  • Aurora Technologies

    Service technician

    2 weeks ago


    Aurora Technologies Royal Lakes, United States

    Expert TeVi has been at home in the neighborhood of Neuötting for over 30 years and is firmly rooted in the region. On 1800 square meters, we offer our customers everything from dishwashers to gaming consoles in the household and entertainment electronics sector. And even more: t ...


  • Crown Equipment Corporation Plymouth, United States

    Troubleshoot, diagnose and repair Crown and all other makes of lift trucks. Perform all assigned planned maintenance on customer lift trucks. Process paperwork after completion of each job Welding & fabrication Qualifications: High school diploma or Technician, Service Technician ...


  • Integrity Staffing Group Plymouth, United States

    Job Description · Job DescriptionWe are seeking experienced Field Service Technicians for a multinational company with a facility in the Plymouth, MI area. Qualified individuals will be able to: · Provide Technical support for internal and external customers, in-house and in the ...


  • The Shyft Group Plymouth, United States

    Job Description · Field Service Technician | The Shyft Group, Inc. | Plymouth, MI · Regular Employee | Hourly Non-Exempt · Who we are · At The Shyft Group we are driven to deliver, and as the North American leader in specialty vehicles, our portfolio of last-mile delivery vehicl ...


  • Continuum Services Farmington, United States

    : · Service Technician · **MUST BE ABLE TO TRAVEL OVERNIGHT AS NEEDED** · Position Summary: · We are seeking a skilled Service Technician to join our team. The ideal candidate will have expertise in a variety of trades, including carpentry, door installation, drywall repairs, ...


  • Discount Tire Farmington, United States Part time

    Location Address · 3340 E Main St · Overview · Tire Technician – Part-Time – Farmington · Discount Tire · 3340 E MAIN ST · FARMINGTON NM 87402 · Overview · The Tire Technician is the backbone of our success and is the first step in your journey with Discount Tire. Our Ti ...


  • Fire Systems of Michigan Novi, United States

    Job Description · Job DescriptionEXPERIENCED FIRE SPRINKLER SERVICE TECHNICIAN · About the Company · Fire Systems of Michigan, LLC., is a leader in the industry for providing fire protection services to Michigan for over 30 years. Fire Systems of Michigan has offices in Grand Rap ...