Application Support Tech Lead Analyst VP - Tampa, United States - Citigroup Inc

Description

Citi Overview:

Citi, the world leading global bank, has approximately 200 million customer accounts and a presence in more than 160 countries and jurisdictions worldwide.

Citi provides consumers, corporations, governments and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management.

Citi enables clients to achieve their strategic financial objectives by providing them with cutting-edge ideas, best-in-class products and solutions, and unparalleled access to capital and liquidity.

A critical enabler of Citi's mission to enable growth and economic progress is technology.

Our teams are creating innovations used across the globe - we're changing the way people bank and how the world does business.

Why Citi? Join a Global Bank that believes in its talent.
Due to significant and continued investment, Citi's technology team is growing. We're looking for talented, driven individuals to help build the future of global banking.

At Citi, you'll have the chance to build the career you want, with the scale, inclusive culture and technology to support you.

You'll be joining a diverse team of professionals across the world in an environment focused on growth and progress.

This is the opportunity to take your career to the next level through the power of Citi's unmatched globality and vast expertise.

About the Team:

ICG Production Management:

Our Production Management team provides critical business and technical support to the Institutional Client Group (ICG); working collaboratively to ensure that our platforms and services operate for our clients, whenever they need them.

We act as highly skilled and valued partners to our businesses.

Working as part of our Production Management team, you will help deliver a world class client service and experience, by applying engineering, innovation, learning and risk management across our systems and user environments.

We interact with a diverse range of people each day, collaborating to solve problems as well as to anticipate and remove them before they occur.

Citi's distinct global network of people, data and relationships creates a mindset that allows us to identify opportunities, manage risks and connect dots for our clients in ways that others cannot.

Our people really do make all the difference in our success. We're a forward-thinking team. We're looking for ambitious, capable professionals who thrive on collaboration and want to improve how things are done. In return, we offer rewarding work in a supportive environment, clear opportunities for progression and exciting company benefits.

The Apps Sup Tech Lead Analyst is a strategic professional who stays abreast of developments within own field and contributes to directional strategy by considering their application in own job and the business.

Recognized technical authority for an area within the business. Requires basic commercial awareness. There are typically multiple people within the business that provide the same level of subject matter expertise.

Developed communication and diplomacy skills are required in order to guide, influence and convince others, in particular colleagues in other areas and occasional external customers.

Significant impact on the area through complex deliverables. Provides advice and counsel related to the technology or operations of the business. Work impacts an entire area, which eventually affects the overall performance and effectiveness of the sub-function/job family.


Responsibilities:

The Apps Support Tech Lead Analyst is responsible to partner with multiple technology teams to ensure appropriate integration of functions to meet goals; identify and define necessary system enhancements; analyze existing system logic, identify problems; and recommend and implements solutions.

Provides expertise in area and an advanced level of understanding of the principles of apps support.

Formulates and defines systems scope and objectives for complex, high impact application enhancements and problem resolution through in-depth analysis and evaluation of complex business processes, systems and industry standards; documents requirements.

Partners with multiple technology areas and management teams to ensure appropriate integration of functions to meet goals.

Works closely with Product Owners, Business Analysts and Systems Analysts to determine and document Systems impacts and support requirementsConsiders the implications of the application of technology to the current environment.

Identifies risks, vulnerabilities and security issues; communicates impact; proposes risk mitigation options.
Acts as advisor or coach to new or lower level analysts; allocates work.
Provides in-depth analysis with interpretive thinking to define problems and develop innovative solutions.
Directly impacts the business by influencing strategic functional decisions through advice, counsel or provided services.

Persuades and influences others through strong and comprehensive communication and diplomacy skillsPerforms other duties and functions as assignedAppropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:
6-10 years experiencePractical problem solving and strategic thinking skillsDemonstrated leadership, interpersonal skills and relationship building skillsService oriented attitudeAbility to work in a fast-paced environmentExperience working or leading requirement gathering efforts for multiple large development projects at one-timeProficient using basic technical tools and systemsGood interpersonal and communication skillsEducation:Bachelor's/University degree, Master's degree preferred

Technical Skills:
Distributed TechnologySQL Server

• SQL, Stored ProceduresOracle or other RDBMSDatabase performance and tuningWindows/LinuxRedisToolsKnowledge of MQ Series, NDM / IBM Connect::Direct.

Kafka, RabbitMQScheduling Tools (Autosys/Control M)

ITRS Monitoring / AppDynamics / Elastic Search/SplunkKnowledge of Cloud technologiesJob Family Group:
Technology

Job Family:
Applications Support

Time Type:
Full time

Primary Location:
Tampa Florida United States

Primary Location Salary Range:
$110, $165,130.00Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi") invite all qualified interested applicants to apply for career opportunities.

If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

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