Collections Analyst - St. Louis, United States - GardaWorld Security Services

Description

Job Summary

Job Snapshot

Job Title: Collections Analyst
Location: St. Louis, MO
Environment: Corporate Office
Salary: $52,000 / year

Included Benefits/Perks:

• Medical
• Dental
• Vision
• 401K
• PTO

Who is GardaWorld?

GardaWorld is the world's largest privately-owned security services company. We protect our clients' staff and assets wherever they are in the world. We offer different schedules, diverse work assignments spanning multiple industries, and career advancement opportunities. We encourage diversity and are proud to be an equal-opportunity employer. GardaWorld Security Services is looking for a Collection Analyst for our headquarters in St. Louis, MO.

Collections Analyst

The position is part of a fast-paced growth environment. This position is highly visible and requires a strong individual contributor with attention to detail, organization, and the ability to meet daily deadlines with an entrepreneurial spirit.

Responsibilities include:

• Communicating with customers via email and telephone.
• Research billing errors and initiate corrective action.
• Reduce past due amounts in the assigned portfolio.
• Research any cash application errors and initiate corrective action.
• Understanding of chargeback deductions.
• Other duties and projects as assigned.

Basic Requirements:

• High School diploma or equivalent.
• Previous business-to-business collections.
• Knowledge of basic accounting procedures.
• Excellent problem-solving skills.
• Ability to meet deadlines and follow up with internal and external customers.
• Ability to navigate several different types of client portals and work effectively in a fast-paced environment.

Experience/Skills:

• The candidate should be a self-starter and demonstrate the ability to prioritize, communicate, and manage multiple demands. In addition, the ability to work effectively as part of a team and interact with all levels of the organization is essential to the position.
• Must possess strong written and verbal skills.
• Must be courteous and professional when dealing with past-due customers.
• Must be able to receive and follow instructions given by management and develop solutions to unique problems.

All qualified applicants will be considered for employment without regard to race, sex, color, age, religion, or national origin.