Quality Supervisor - Redmond, Washington, , United States

COMPANY INFORMATION · Probi is a global company focused exclusively on researching, manufacturing, and delivering probiotics for supplements and functional food. We are experts at managing stable, live bacteria from R&D through every stage of the manufacturing process and are ded ...

Job description

COMPANY INFORMATION

Probi is a global company focused exclusively on researching, manufacturing, and delivering probiotics for supplements and functional food. We are experts at managing stable, live bacteria from R&D through every stage of the manufacturing process and are dedicated to making the health-enhancing benefits of probiotics available to people everywhere. Our health concepts, formulations, and formats are supported by robust clinical documentation. Since our founding in 1991 at Sweden's Lund University, Probi has expanded its operations to more than 40 markets. We hold more than 400 patents globally.

We are seeking a highly motivated person to join and lead our Quality team and contribute their skills to help improve the efficiency of the team. This position will require working Monday through Friday 6:00 a.m. to 2:30 p.m.

POSITION SUMMARY

The Quality Supervisor leads the Quality Assurance group in Washington and reports to the Global Quality Director. The Quality Supervisor is responsible for compliance to the Quality Management System and Food Safety Plans. They utilize quality skills to help identify and lead continuous improvement initiatives, ensure the quality attributes of products are met, and guide the QA teams in their day-to-day functions. They monitor quality metrics and report these up to senior management. They are the primary point of contact for second- and third-party audits and inspections, testing review and disposition, batch record review, and customer complaints and investigations. This role forms partnerships with plant leadership to drive the success of the organization.

KEY JOB DUTIES

• Ensure all requisite quality assurance activities are executed as specified in a timely manner.
• Maintain facility certifications including FSSC 22,000, Kosher, and Halal by ensuring SOPs and documentation are compliant with the Programs and Standards, including timely responses to findings and opportunities for improvements.
• Ensure proper maintenance and calibration of testing equipment.
• Review and approve Master Manufacturing Records and Batch Records
• Oversee the review and disposition of materials to ensure they meet specifications.
• Perform the role of PCQI and lead the plant's Food Safety Plans
• Maintain accurate and complete records of all quality activities, ensuring documentation meets regulatory requirements and is readily accessible for audits.
• Manage change controls and variations, including conducting training for Operations, as appropriate.
• Conduct SOP training and re-training quality's processes and procedures.
• Investigate customer complaints using systematic methods and properly identify root cause and associated corrective and preventive actions.
• Keep current on changes in industry and regulatory standards for GxP requirements and advise on business impact.
• Ensure readiness of all quality activities incl. audits and inspections.
• Perform administrative duties associated with the Quality Assurance team such as scheduling and performance management
• Influence multiple stakeholders across Quality, Supply Chain and Product Development & Application departments as well as Suppliers and Customers, hence using a pro-active mindset and ability to work with stakeholders to identify and resolve findings with solutions that are fit for purpose and ensure sustained compliance performance.
  

COMPANY REQUIREMENTS

• Must be legally authorized to work in the US.
• Must be able to pass background check.
• Must be able to recognize audible hazards.
• Follow GMP, PPE, and company safety policies in performance of job duties.
• Perform other projects / duties as assigned.
  
• Maintain good attendance.
  
• Must be able to work in a variety of conditions: noise, dust, heavy lifting, repetitive motion, standing for long periods of time.
• Must be able to read, write, and converse in the English language.

WORK EXPERIENCE AND EDUCATION REQUIREMENTS 

• Degree (BSc or MSc) or equivalent experience in a relevant technical field.
• Minimum of 2 years working within a cGMP regulated environment for ingredients, food, and dietary supplements.
• Demonstrated knowledge and experience with ISO 22,000 audits
• Demonstrated knowledge conducting hazard analysis and establishing risk-based control points.
• Proficiency with auditing process (both virtually and on site).
• Ability to influence and collaborate effectively with stakeholders at any level of the organization.
• Analytical mind, good attention to details and problem-solving skills within a structured process.
• Demonstrated application of continuous improvement, change control and risk assessment.
• Experience with contract manufacturing of dietary supplements - preferred
• Good knowledge of best practices in the Natural Health Products Industry - preferred

SOME OF OUR BENEFITS IN THE US

• Medical, vision, and dental coverage after 30 days (and first day of the following month) with approximately 85% being paid by employer. Three (3) plans to choose from.
• Long-term and short-term disability insurance at no cost to employee.
• PTO (Paid Time Off) accrues on hire with up to 4 weeks (20 days) for new hire and increases the longer you are with the company.
• Participation in the company 401(K) and Roth plan after 6 months of employment with up to 4% employer match.  
• Ten (10) paid holidays.
• 17 hours per calendar year, to go out and volunteer in your community
• Yearly Safety shoe vouchers. 
• Monthly birthday and anniversary celebrations.
• Team-building events throughout the year including summer and winter celebrations.
  

At Probi USA, we believe hiring should be fair, objective, and centered around helping candidates succeed. That's why we have partnered with Alva Labs' to use science-based and fair assessments. The Psychometric Assessments
from, Alva Labs help us understand key traits—such as logic and personality—that contribute to success in this role.

Many Candidates tell us they enjoy taking these assessments as it gives them personal insights on how they naturally work and help support why they would fit in a role that is fair and unbiased.

Please watch for an email from Alva Labs with your assessment link. Completing the assessment is required to move forward in our process.

Thank you for taking this important step with us

Probi USA is an Equal Employment Opportunity (EEO)/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, marital status, veteran status or any other protected factor.  

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