Supervisor Business Operations - Northfield, United States - Medline Industries

Description

Medline has an immediate need for a Supervisor of Business Operations in our Lab division. This role will be hybrid with in office days on Tuesdays and Thursdays out of our Northfield, IL. corporate office.

This individual will oversee daily activities in the product division which may include:
division analytics, inventory, vendor management (, relations, and manufacturing), and/or sales support. Responsible for supervising staff members, reviewing workloads and planning employee trainings Core Job Responsibilities Divisional Support

Assist Product Managers on any disruption within the network to include but not limited to: vendor delays, transportation, backorders, surplus, misc.

issues with any of the 45+ distribution centers, and delivery optimization.

Holds quarterly Ops analytics meetings for General Manager and Group President that illustrates scrap and sales comparisons year over year, surplus, additional distribution charges, savings and recommendations based off analysis.

Create STAR's to improve work efficiency and automation for both the division and entire company.
Inventory Management

Establish the optimum level of inventory by meeting with buyers, suppliers and vendors.

Host weekly calls with Inventory Management team on seasonal items to create, monitor, adjust and review forecasts and open vendor PO's.

Strategize with the product management team outlook for flu and COVID seasons
Manage surplus levels for 2 divisions. Work with vendors to obtain authorization to return surplus. Work with PM's and sales force to deplete surplus. Present cause and action plan to division Presidents.
Work with PM's on high valued surplus items to reduce scrap charges. Closely monitor stock on a weekly basis to ensure FEFO is executed on an aggregate level. Guide the buyer on rebalancing stock across the network.
Create and track reasons for scrap. Analyze data and find areas of opportunity and execute.
Set the foundation for stocking thresholds for "specialty items" to include MEDIAR and lot sequester items.
Product Distribution

Ensure the seamless delivery of finished goods and management of local finished goods inventory.
Oversee the locations and teams responsible for incoming shipments and product distribution (Medline branch or vendor location).
Coordinate inventory levels (surplus, stock transfers, returns, DEDs, slot holds) with branch to meet business needs.
Attend monthly calls with engineering, operations and sales force to review capacity constraints and future refrigerated growth.
Vendor Management

Work closely with vendors on production and delivery schedules to ensure high service levels.

Attend and lead vendor calls to review any interruption within the supply chain network (backorders, transportation and scheduling delays, forecasting inconsistencies).

Monitor, adjust and communicate forecasts and priorities to meet business needs.
Review vendor issues (billing discrepancies, problem tickets, quality concerns, debit memos and credits).
Coordinate with vendor on returns due to surplus, mis-shipments, recalls, and quality issues.
Reconcile bills and blocked invoices due to vendor returns to ensure accurate and prompt payment to vendors.
Sales Support

Assist internal Sales and/or Product Support teams.
Assist with rebalancing stock, reroutes and backorders.

Management responsibilities include:

Lead a cross functional team across 2 divisions that oversees the day to day business activities for over 45 distribution centers.

Hire, train and develop employees, compose yearly strategic SMART growth goals, track employee's performance against established metrics, delegate both routine and important tasks and decisions.

Provide direction on team goals. Ensure team is meeting completion dates. Identify more critical and less critical activities; adjust priorities when appropriate. Allocates appropriate amounts of time for completing own and other's work.
Create, train and coach employees on new tools, processes and procedures that contribute to metric achievement. Analyze metrics and trends and make recommendations that drive more positive outcomes.
Bring innovative solutions to help improve process and efficiency. Support process improvement project deliverables
Ensure department Standard Operating Procedures (SOPs) are current and followed.
Perform quantitative calculations for operational expenses, prepare a cost analysis, and evaluate the impact. Present recommendations based off findings.
Work with cross functional teams to drive projects forward collaboratively and to deliver effective results within the expected timeline.
COVID-19 Vaccination

Please be aware that Medline requires all employees starting in this position to be fully vaccinated against COVID-19. This position will require the successful candidate to provide proof that they are fully vaccinated by their start date.

Medline is an equal opportunity employer, and will provide reasonable accommodations to those individuals who are unable to be vaccinated for COVID-19 consistent with federal, state, and local law.

Education & Relevant Work Experience

High school diploma or equivalent and at least 4 years of experience in business operations and/or supply chain management OR Bachelor's degree and at least 2 years of experience in business operations and/or supply chain management.

1-2 years of managing or leading a team
Additional

Experience analyzing and reporting data in order to identify issues, trends, or exceptions to drive improvement of results and find solutions.

Enterprise software experience (ex. SAP).
Intermediate skill level in Microsoft Excel (for example: using common functions such as, V-LOOK UP, SUM, IF. Pivot tables, charts and graphs. ).

Intermediate skill level in Microsoft Word (for example: inserting headers, page breaks, page numbers and tables and/or adjusting table columns).

Primary Location US-IL-Northfield
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