Collections Team Lead - Irving

Only for registered members Irving, United States

4 weeks ago

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Job summary

The Collections Team Lead is responsible for overseeing all Collection Specialists to ensure proper collection efforts are completed.

Essential Functions
Monitor reports to ensure team is meeting expectations of 50 calls per day goal. Resetting auto dialer on a daily basis. Take escalated calls as needed. Responsible for delegating duties to team members. Provide timely follow up on Collection Specialist's work expectations.
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