Bilingual Receptionist - Dallas, United States - New Horizons Tax Services, LLC

Description

Job Description

You will be responsible for daily operations such as answering and transferring phone calls to employees, taking messages, sorting, and delivering mail to employees, manage appointments and greeting visitors, pulling data, compiling reports, and drafting memos. Also responsible for making appointments for all staff or for specific employees, organizing files and client records, etc. directing visitors to the correct office and responding to customer inquiries in a polite manner. You will work closely with office staff to notify them of incoming calls, prepare outgoing mail and make copies or fax documents. You will also be responsible for taking inventory of office supplies and placing orders accordingly.

Receptionist skills and qualifications:

• Verbal and written communications skills in English and Spanish that enables them to draft emails or memos and interact with customers, vendors, and other employees.
• Organization skills to keep accurate records and find important information quickly.
• Time management skills to prioritize and complete a side variety of tasks throughout the day.
• Patience and listening skills to respond appropriate and interact positively with upset customers.
• Motivated, committed, personable nature and winning attitude allowing them to greet office visitors.
• Proficient in using digital calendars and typical office appliances like copiers, printers, fax machines and phone systems to complete their job duties.

On a typical day starts by checking voicemail/email for any missed messages from clients, upper management, or employees. Making a note of any messages and contact information to relay to the office manager or office staff once they arrive.

Level of experience:

High school diploma or a GED.

Zero to three years of experience.