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    • Night Auditor - Encinitas - Hyatt

    Hyatt
    Hyatt Encinitas

    4 weeks ago

    Default job background
    Part time
    Description

    About Us

    Are you looking for a job that offers not only a fulfilling work experience but also the chance to be part of an idyllic coastal community? Alila Marea Beach Resort is nestled seamlessly into the picturesque bluffs of Encinitas, our resort embodies the quintessential Southern California lifestyle.

    Our location puts you within reach of the charming cafes, boutiques, and beach enclaves that line California Coast Highway 101. At Alila Marea Beach Resort, you'll have the chance to work in a beautiful setting and be part of a vibrant community.

    Job Summary

    The Night Auditor will assist guests in all guest services related functions during the overnight shift. Responsibilities include closing hotel books at night, ensuring all revenues are in balance nightly, and controlling cash and credit transactions at the front desk.

    Key Responsibilities:

    1. Ensure adherence to Hyatt Hotels Corporation guidelines and core values to guarantee the health, safety, and comfort of team members and guests.
    2. Regularly calculate and/or post monies, receipts, guest accounts, and other forms of credit using proper cash handling methods and established procedures.
    3. Control and balance cash and credit transactions at the front desk and maintain complete responsibility for personal bank as specified by hotel policy.
    4. Maintain a friendly, cheerful, and courteous demeanor at all times while providing personalized service to hotel guests.
    5. Greet arriving guests and complete established check-in procedures on a daily basis to ensure that guests are fully satisfied.
    6. Facilitate guest departures on a daily basis by following established procedures to close guest accounts and determine future room availability.
    7. Courteously answer inquiries and accept reservations, both in person and over the phone, by utilizing PHC's reservation guideline.
    8. Communicate effectively with guests and fellow team members.
    9. Utilize Proper Protective Equipment (PPE) as required and in accordance with property specific guidelines.
    10. Operate the PBX equipment by accepting incoming calls and assisting out-going calls, setting wake-up calls, and communicating to guests to ensure timely and efficient service.

    Benefits:

    • Medical coverage, including dental & vision coverage (for full-time colleagues after 30 days).
    • 401K w/company match.
    • Complimentary parking.
    • 25% off in-house F&B.
    • 12 Complimentary Room Nights across our Hyatt portfolio (after 90 days).
    • Friends and Family rates across our Hyatt portfolio immediately.
    • Hyatt discounts and partner discounts.
    • Paid Time Off (Up to 10 Vacation days, 6 Paid Holidays, 2 extra Paid Floating Holidays, sick, and bereavement).
    • Colleague celebrations, including Quarterly Awards, BBQs, and holiday parties.

    The hourly rate for this position is $20.25, with an added $1/hour shift differential on the Overnight shift.

    Qualifications:

    • 1-2 years work experience.

    • Minimum of 2 years of hotel front desk experience preferred.

    • Proficiency in MS Office Suite.

    • Experience with hotel operations software sales programs.

    • Skillful in project planning/tasks and able to prioritize projects/tasks.

    • Highly organized and efficient, pro-active, and results-driven, and ability to adapt and demonstrate flexibility. Leads by example and with integrity.

    • Excellent communicator and team motivator. Business-like, socially engaged, passionate, expressive, demonstrating a positive attitude.

    Mental and Physical Demands:

    • Frequent: Sitting, standing, walking throughout property, working on a computer, typing, filing, climbing stairs, and interacting with guests (speaking, listening, writing).

    • Occasional: Lifting, pushing, and pulling guest luggage and property equipment. Occasional stooping and bending.

    Primary Location: US-CA-San Diego

    Organization: Alila Marea

    Pay Basis: Hourly

    Job Level: Part-time

    Job: Accounting/Finance/Tax

    Req ID: SAN033362

    Hyatt Values: We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status, or any other group protected by law.

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