scheduling coordinator - Los Angeles, United States - Abacus Service Corporation

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    Description

    Description:
    Assignment Information

    " Medical Enterprise:

    " Department:
    Liver Transplant

    " Cost Center:
    KHUSC-LIVER ACQUISITION)

    " PCC/RMG # 17673

    "
    USC Address where the work is being performed? 2011 N. Soto Street-SST Soto Street Building Two (333)
    " Will this position be virtual/remote, onsite, hybrid? 100 %onsite

    " Job Title:
    scheduling coordinator

    " Reason for need:
    Increase in work load

    " Number of needs: 1

    " Target start date:
    ASAP once cleared

    " Duration of Assignment: 13 weeks at this time, high possibility for an extension

    " Work hours: 8 Hour Day Shift, 40 hrs/week

    " Dress code:
    casual

    " Parking/Cost:
    Department will paid by the department

    " **Daily parking rate will increase to $20/day on July 1, 2022

    Does this position require driving on the job? No


    Interview Process:
    (phone/video/in person etc.): Video (Teams)

    What are 3-5 "Nice to Have details that you want to see in a resume :

    Experience in the medical field, including scheduling and transplant preferred. Demonstrated ability to problem-solve and provide effective resolution.

    Bilingual strongly preferred; if bilingual certified department translator strongly preferred.

    Content knowledge of medical terminology and transplant process preferred. Ability to become proficient in EMR and various IT systems required.

    What are the required levels experience, education? HS diploma, GED. AA strongly preferred or BA/BS preferred

    Medical Assistant certification preferred

    **Fire and Safety Certification. If no card upon hire, one must be obtained within 30 days of hire, and maintained by renewal before expiration date




    Description:

    The scheduling coordinator fulfills a variety of roles to provide continuity of care for patients.

    The scheduling coordinator is an essential component of the transplant team and works in conjunction with clinical, financial and data management colleagues to assure patients are scheduled and authorized for services in a timely and efficient manner to minimize scheduling complications and coordinate services with the least amount of visits to Keck Medical Center.


    Duties include:

    closely monitoring patients throughout various transplant phases to assure completion of required testing and services, validating financial clearance for services being scheduled, providing stellar customer service when interfacing with patients in person and over the phone to establish appointments, alerting clinicians when patient testing is complete or when patients are non-compliant in completing medical services, coordinating collection of testing results and provider notes, coordinating care with ancillary departments as needed.

    The scheduling coordinator is also expected to problem-solve in real time and provide appropriate direction and support to patients and staff as they relate to appointment scheduling and monitoring the completion of requested/required services.

    The scheduling coordinator will participate in team meetings and discussions related to complex cases, advancing operational throughput and process improvement to benefit patient care.

    S/he should possess analytic skills and be able to evaluate/analyze information, patient charts and physician notes to effectively schedule patient care and convey/communicate outcomes as needed to others.

    S/he should have excellent verbal and written skills and an ability to easily learn hospital and transplant IT systems as they relate to scheduling and record retrieval.

    The scheduling coordinator acts as the non-clinical patient care coordinator to assure patients are being effectively cared for, and managed, to be compliant with transplant requirements and physician-directed care.

    Bilingual fluency is strongly preferred.

    Medical Enterprise - Non-Clinical Onboarding - Must complete all onboarding requirements prior to the start date, with no exceptions.

    **USC

    Medical Enterprise Customer Requirement:
    Fully vaccinated with Covid-23-24 Vaccine. The facility accepts signed personal/religious/medical exemptions approved by EHS.

    Religious exemptions are not applicable for MMR, Varicella, and Hepatitis B vaccinations.

    Additionally, completing the religious exemptions form for COVID-19 and Flu shots does not automatically cover exemptions for MMR, Varicella, and Hepatitis B.

    Drug Screen - 10 panel - Must be taken within 72 hours or the offer is rescinded

    Background

    Social Security Trace

    Worked and lived found by SSN Trace - 7 year

    County Criminal F&M - 7 year

    Federal Criminal - 7 year

    Widescreen Plus National Criminal Search

    Healthcare Sanctions State

    OIG/SAM

    Application

    Temporary Work Agreement

    Education Primary Source of Highest Level

    Employment 3 Employers Must verify 2 out of 3


    HIPAA
    Harassment and Discrimination

    National Sex Offender Registry


    Influenza for Current Flu Season:
    Flu shot is ONLY good for the season which is 11/1 through 4/30.

    If they start on May 1st, they don't need the vaccine until next Fall. It is recommended for Workers to wait and get the vaccine AFTER Sept 1st.

    **Note: ALL IS BILLABLE TO USC EXCEPT FOR DRUG SCREEN

    Bloodwork (Titers) to show they are immune to MMR (Measles, Mumps and Rubella), Varicella (Chickenpox) & Hepatitis B, or in the event that they do not have this, provide proof they had injections (shot records):

    " MMR Series of 2

    " Varicella Series of 2

    " Hepatitis B series of 3

    TB Test/PPD (yearly) - In case of positive TB history, must present chest x-ray results

    Drug Screen - 10 panel - Must be taken within 72 hours or the offer is rescinded

    Working Job Title

    Patient Coordinator

    Markup Category

    Medical Non Clinical

    Shift Details/Expected Working Days and Hours


    SEE JD
    Dress Code/Special Attire


    SEE JD
    Does this position require driving?

    No

    Will resource have direct patient contact?

    No


    HIPAA training required?

    Yes

    Nearest Parking Location


    SEE JD
    Will job responsibilities include working directly with minors?

    No

    Does the position allow for the worker to be virtual/remote?

    No

    Shore Options Available for this Position

    Onshore Only

    Hours per Day
    8

    Hours per Week
    40

    Total Hours