Shelter Stabilization and Crisis Clinician - Boston, United States - Pine Street Inn
Description
Shelter Stabilization and Crisis ClinicianDepartment:
Men's Inn
Office: 444 Harrison Avenue
Location:
Boston, MA
Position Type:
Direct Care
Hours/Shift:
Evening - Second Shift
Employee Type:
: Regular Full-time
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SCHEDULE:
40 hours, Monday-Friday, 12PM-830PM, Essential position during weather and other emergencies
Pays $71,000/yr + DOE
This position carries a retention bonus of $5000.00, payable in equal instalments of $1500 at 3 months, $1500 at 6 months, and $2000 at 1 year.
This bonus is only available to new, external hires to Pine Street Inn, including temporary staff who are thereafter converted to permanent employment status.
This bonus is not available to Pine Street Inn staff or paid interns or paid co-op students who are seeking a transfer to this role.
This bonus is only payable for work actually performed in this role.Employees who leave their position before they have worked all the time required for each bonus installment will not be eligible to collect further payment for their prior position, even if they stay at Pine Street Inn in another position.
LOCATION:
444 Harrison Ave, Boston, MA; This position works 100% on site, there is no remote work available
JOB DESCRIPTION:
SUMMARY OF THE POSITION:
The Shelter Stabilization and Crisis Clinician primary focus is on assisting staff in the promotion of a safe and healthy environment, creating and maintaining relationships with and guests in the Men-s Inn.
The Shelter Crisis and Stabilization Specialist works from the Pine Street Inn policy and procedures developed to ensure a safe shelter environment for guests and staff.
The Shelter Stabilization and Crisis Clinician has a primary focus to actively support and train Shelter staff on techniques and methods to minimize secondary trauma while supporting staff needs to the best of PSI-s options and resources.
In addition, the clinician may need to respond to guests in crisis in an effort to support shelter staff and PSI clinical teams.
The clinician will need to navigate emergency safety procedures in a timely and professional manner based on the prioritization of guests- and staff needs.
The Shelter Stabilization and Crisis Clinician will work with direct care staff to advocate for appropriate level of care services and work in collaboration with other PSI departments that provide clinical support to our guests.
The Shelter Stabilization and Crisis Clinician will work closely with the Men-s Inn staff and leadership team as well maintain a robust and collaborative relationship with PSI-s DMH MATCH Team and Behavioral Health Team, including the specialized Housing Stabilization Team.
REQUIREMENTS:
EDUCATION/TRAINING:
REQUIRED:
Licensure as an LMHC or LICSW or Master-s degree in Social Work or related degree
KNOWLEDGE/EXPERIENCE:
REQUIRED:
Minimum of three (3) years of experience in the Human Services field
Knowledge in the areas of trauma, addiction, recovery and mental illness
Knowledge of issues pertaining to the homeless
Demonstrated skills in motivational interviewing, crisis intervention and de-escalation
PREFERRED:
Administering Narcan and CPR in a work setting
Knowledge of area resources
Bilingual English/Spanish/Haitian Creole
PHYSICAL ABILITIES/SKILLS:
REQUIRED:
Ability to stand for long periods of time
Ability to stretch, bend and lift up to (twenty-five) 25 lbs.
Ability to assist guests up and down stairs, and in-and-out of wheelchairs
Ability to respond quickly to emergencies
Ability to work in a busy shelter environment
Ability to comply with PSI policies around illness prevention, mandatory vaccinations, and other occupational health standards
MENTAL ABILITIES/SKILLS:
REQUIRED:
Ability to respond safely, quickly, and calmly in emergencies and to emergency situations
Ability to use good judgement in stressful or emotionally charged situations
The sensitivity and patience to work with guests suffering from mental illness (many untreated), alcohol and other drug addiction and abuse
Ability to be resilient in difficult and ambiguous situations
Ability to handle multiple assignments
Ability to communicate clearly both verbally and in writing
Ability to comprehend and apply Motivational Interviewing and Trauma-Informed Care skills
Ability to communicate/speak (as well as to listen) in a non-judgmental manner
Ability to research and problem-solve creatively
Ability to work with partners across departments and agencies to meet guest and agency goals
Ability to follow projects and interventions through to completion, including hand-off, stabilization, or other favorable guest and/or project outcome
ESSENTIAL FUNCTIONS WITHIN THE CORE COMPETENCIES FOR THE POSITION INCLUDE BUT ARE NOT LIMITED TO THE FOLLOWING:
Guest Focus
Treat all guests and staff with dignity and respect
Proactively conduct wellness checks of guests in different sections of the building
De-escalate stressful situations utilizing Critical Incident Debriefing and Trauma-informed Care
Administer Naloxone as needed
Perform CPR as needed
Connect guests to emergency medical services, detox and other community programs as needed to include, but not limited to, Triage, Rapid Re-Housing (RRH) services and the MATCH Team.
Encourage guests to explore any/all housing options refer to housing resources when permitted
Pleasantly greet, welcome and work with volunteers, donors, food servers, tour groups and other visitors
Judgement
Seek supervision and feedback when needed from direct supervisor, Director of Shelter Operations, or internal Clinical partners,
Advise the supervisor/key carrier regarding matters of concern with operations or policy
Adhere to TB-testing procedures and other required testing or vaccine requirements
Maintain current certification in CPR and First Aid
Document all hazardous incidents and intervening appropriately in any unsafe situation
Consistently attend and actively participate in meetings, including but not limited to: shift reports, staff meetings, case conferences, supervision or check-ins with supervisor.
Report to work and all scheduled meetings and trainings on time
Perform other additional assignments or projects as requested/directed by supervisor, program director or senior program or agency managers
Attend mandatory Narcan trainings and be an active response participant to on-site overdose and to administer Narcan, as indicated, based on that training
Resilience
Consistently demonstrate behavior that is representative of PSI-s values of Community, Teamwork, Accountability and Respect
Actively support and train Shelter staff on techniques and methods to minimize secondary trauma while also addressing guest needs to the best of PSI-s options and resources
Utilize Trauma-Informed Care when interacting with guests and staff
Adhere to the Inn-s mandatory training requirements including CPI, CPI refresher course, Trauma- Informed Care, Motivational Interviewing, and any other training required by program management
Seek and engage in trainings to support skills and career growth
Model positive staff/guest interactions keeping in line with PSI-s Code of Conduct and Boundaries Policies
Actively engage in problem solving regarding guests- concerns, looking for solutions that support the resiliency of guests and support the shelter policies and operations
Actively participate in individual supervision
INTERNAL CANDIDATES, IF INTERESTED IN APPLYING FOR THIS POSITION, COMPLETE AN APPLICATION FOR PROMOTION/TRANSFER AND FORWARD IT TO THE HUMAN RESOURCES DEPARTMENT WITHIN 10 DAYS OF POSTING.
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