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Fresno

    Systems Administrator 2 - Fresno, United States - Integrated Oncology Network, LLC

    Integrated Oncology Network, LLC
    Integrated Oncology Network, LLC Fresno, United States

    2 weeks ago

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    Description
    Partnering With Physicians To Provide Best In Class Patient Care


    Founded in 2002, Integrated Oncology Network is committed to helping our physicians deliver the right care, at the right time and in the right setting.

    We strongly believe that preserving the independent practice of medicine where patients are cared for closer to home and surrounded by our dedicated clinicians yields better outcomes.

    By creating a care continuum between our clinicians, patients and their support networks we deliver an unparalleled approach to the patient's care journey.


    Job Purpose:
    The System Administrator II role is an escalated position above System Administrator I.

    This position would be responsible for not only the escalation from Service Desk & System Administrator I's but also assisting with planning, implementation, managing, and troubleshooting a Microsoft Enterprise Environment.

    Tasks may also include installation of new software, system upgrades, patch installation, backups, software/hardware problem resolution and various ad hoc requests.


    Duties:

    Perform hands-on fixes remotely or in person, including installing and upgrading software, installing hardware, implementing file backups, and configuring systems and applications.

    Troubleshoot hardware and software in order to deliver required enterprise service level.

    Using service desk software record, track and document the service desk request problem-solving process, including all successful and unsuccessful decisions made, and actions taken, through to final resolutionCreate and perform preventative maintenance, including checking and cleaning of servers, end user devices, and other IT equip.

    Reinforce SLAs to maintain enterprise goals.
    Perform Root Cause Analysis by evaluating documented resolutions and analyze trends for ways to prevent future problems.
    Take ownership to resolve emerging trends & incidents.
    Manage software releases and roll-outs according to Change Management best practices.
    Adhere to site audit responsibility policies and proceduresEnsures that all processing and reporting deadlines are consistently achieved.
    Install new / rebuild existing servers and configure hardware, peripherals, services, settings, directories, storage, etc. in accordance with standards and project/operational requirementsResearch and recommend innovative, and where possible automated approaches for system administration tasks.

    Identify approaches that leverage our resources and provide economies of scalePerform daily system monitoring, verifying the integrity and availability of all hardware, server resources, systems and key processes, reviewing system and application logs, and verifying completion of scheduled jobs such as backupsProvide support per request from various constituencies.

    Investigate and troubleshoot issuesManaging telecom vendor escalation to ensure maximum uptime for all centersCreate / Maintain operational, configuration, or other proceduresResponsibility for training of other engineers and developing these training plansRegular attendance and punctuality.

    Contributes to team effort by accomplishing related results as needed.
    Perform any other functions as required by management.
    Demonstrate knowledge of the enterprise infrastructure & Application DeliveryQualifications and Education Requirements

    Minimum 4 years industry experience.

    2 + years experience Windows Server technologies including:
    At least 2 professional certifications relevant to the organization such as:

    MicrosoftCitrixCiscoVMWareSecurity


    Bachelors degree in computer science, information technology or equivalentAbility to work a flexible schedule (including overtime, and weekends), as necessary.

    Superior analytical and statistical skillsOther Desired Skills

    Security (CISSP)VMware ESXi 5.x or currentCitrix XenApp 6.5 or currentCommVault Simpana Backup SolutionLANDeskKnowledge of healthcare IT systems

    Required Competencies

    Attention to Detail. Communication. Decision Making. External (Strategic) Awareness. Initiative. Job Knowledge/Competency. Leadership. Planning and Organizing. Problem Solving. Quality Orientation.

    Physical Demands and work environment


    The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

    Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    Physical demands:

    While performing the duties of this job, employee is required to walk; sit; use hands to finger, handle or feel objects, tools, or controls; reach hands and arms; talk and hear, speech clarity, ability to climb, balance, and stoop, kneel, bend and crawl.

    Employee must lift and/or move 50 pounds. Specific vision abilities required by the job include close vision, distant vision, color vision, peripheral vision, and depth perception.

    Work environment:
    Required job duties are normally performed in a climate-controlled office environment. The employee may be exposed to environmental risk of radiation exposure, and biohazard exposure.
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