- Training and developing all new Settlement Coordinators (SC).
- Conduct biweekly 1:1's with their team.
- Review and approve all submitted yield packets prior to submitting to the finance team for processing.
- Ensuring that all balances are accurately confirmed for all injury related medical treatment.
- Ensuring that all reductions are accurately confirmed and documented with all providers.
- Ensure accurate and timely payment to all agencies.
- As needed, arrange and attend settlement appointments with clients.
- Provide support to the SC team with closing files.
- Create and monitor the SC teams' metrics and KPIs for the month, quarter, and year.
- Audit the SC files on a biweekly basis to ensure efficient progress is being made.
- Handle all SC responsibilities in the absence of a SC teammate.
- Analyze team production and create strategies to improve the processes.
- Prepare and contribute to the SC teams' reviews.
- Audit and update the SC policy and procedure manual on a quarterly basis.
- Partners with department leadership to strategize about challenges within the team.
- Exceptional verbal and written communication skills
- Excellent organizational skills and attention to detail.
- Ability to prioritize tasks.
- Possess/demonstrate the highest level of self-initiative.
- A positive attitude and professional manner.
- Exemplary punctuality and attendance.
- Consistently meeting deadlines with precision.
- Proactive problem-solving mindset.
- Collaborative team contributor.
- Motivating and inspiring colleagues.
- Identifying and rectifying mistakes promptly.
- Upholding the highest standards of confidentiality.
- Meticulous attention to detail.
- Highly efficient and systematically organized.
- A high school diploma or equivalent (GED) is required; a bachelor's degree in business or accounting is preferred.
- At least two (2) years of experience in an administrative or customer service role, preferably in a personal injury law firm, insurance billing, accounts payable and receivable, or as an insurance adjuster.
- Working knowledge of multiple spreadsheets.
- Data reporting.
- Proficiency with Office365.
- Possesses strong math skills.
- Capable of multitasking.
- Ability to work in a fast-paced environment.
- Adept at paying attention to detail.
- Notary certification is preferred.
- Knowledge of the philosophy, mission, leadership needs, and planning requirements of the organization preferred.
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Settlement Coordinator - Atlanta, United States - Bader Scott Injury Lawyers LLC
Description
Job Description
Job DescriptionSettlement Coordinator Lead Job Description
Bader Scott Injury Lawyers is Atlanta's fastest growing law firm. Located in the heart of Buckhead, we serve all of the metro area in both Personal Injury and Workers' Compensation law. We seek every day to live our mission of inspiring hope and empower people- one client, one family, one community at a time.
The person for this job is passionate about coming to work for an organization that is making a difference with clients and our communities. A person who enjoys the thrills of working in a fast-paced environment with a diverse group of people. The person for this job is exceptional both on & off the job, carries the brand to friends and family, and lives by our core values.
Responsibilities and Expectations
Required Skills/Abilities:
Education and Experience:
