- Monitoring timely responses of the SharePoint Operations Tracker (SPOT) tasks
- Tracking PRISM enhancement requests from request to implementation
- Coordinate & communicate with the vendor on system updates and proposals to ensure they are understood and next steps are outlined
- Coordinate participation in several workgroups that support PRISM issue resolutions and ongoing operations
- Assess the level of urgency on items and know when to escalate and when to apply additional pressure to our partners for resolution
- Create and maintain standard operating procedures in all areas to maintain visibility, consistency, and quality
- Compile and present information to leadership for their information, input and or approval
- Mentor, monitor, and track job responsibilities and accuracy for all employees under the Configuration Team
- Professionally represent DHHS & PRISM in meetings and other communication with the agency and with outside vendors and representatives
- Experience working in complex systems
- Defining requirements for system updates
- Utah Medicaid
- SharePoint
- On-site fitness center, for a minimal membership fee
- UTA Eco Pass, at a discounted monthly rate
- Teleworking opportunities with a minimum 2 office days per week beginning 04/2024.
- On-site day care center at the Cannon Health Building with First Steps Day Care - contact for rates and availability,
- Meet regularly with direct reports to support their work, ensure they are on track with projects and assignments
- Develop, monitor, and complete quarterly and yearly performance evaluations
- Provide weekly status reports and ensure direct reports complete their weekly reports
- Make decisions when items are escalated
- Consult with management as needed in decision making and to collect input
- Organize and manage tasks while assessing deadlines and needed resources
- Regular follow up with staff on their deadlines and bandwidth
- Utilize MS WORD, Excel and Visio in document and report creation
- Use SharePoint for project information and processes
- Plan for periods of needed overtime work
- Assist the Functional Manager as needed for coverage and capturing decisions and reasons for decision when they are not present in the discussion
- Monitor proper use of leave time
- Assist in determining the impacts to the PRISM system for Policy & Operation changes, Issue Sheets, or SPOT requests
- Proven ability to measure task performance using appropriate tools, systems, and techniques
- Ability to lead and direct diverse teams of employees, leaders, and customers
- Excellent leadership skills and the ability to manage and motivate others
- Excellent verbal and written communication skills
- Excellent interpersonal and customer service skills
- Excellent organizational skills and attention to detail
- Excellent time management
- Ability to manage change
- Ability to plan, organize and prioritize schedules and workload in order to accomplish tasks and meet deadlines
- Facilitate meetings and discussions with a variety of stakeholders
- Follow agency objectives, organization, structure and mission
- Skill and ability to make a decision or solve a problem by using logic to identify key facts, explore alternatives, and propose quality solutions
- Skill and ability to use Google Docs, Gmail, Microsoft Word, Excel, Visio, and SharePoint
- Problem solving skills
- Diversity awareness
- Being flexible
- Maintaining a professional outlook
- Ability to delegate
- Effective July 1, 2021, State of Utah Employees must either reside in Utah or be in the process of relocating to within 30 days of their start date.
- This position may currently be a hybrid of both in-office and remote work days. Please note, a position's eligibility for remote work is established by agency management and is subject to change at their discretion, at any time and for any reason.
- Risks found in the typical office setting, which is adequately lighted, heated and ventilated, e.g., safe use of office equipment, avoiding trips and falls, observing fire regulations, etc.
- Typically, the employee may sit comfortably to perform the work; however, there may be some walking; standing; bending; carrying light items; driving an automobile, etc. Special physical demands are not required to perform the work.
- Yes
- State of Utah job site )
- Referred by a Friend or Family
- Indeed
- Other External Job Board or Site
- Social Media (Facebook, Twitter, etc.)
- DWS job website )
- Advertisement (Digital Ad, Billboard, Print, etc.)
- Professional Network (Association, Membership, Work Colleague)
- University Network (Handshake, School Job Board, Career Center, etc.)
- Contacted by a Recruiter
- Career or Job Fair
- Internship
- Interviewed for different position
- Internal communications (Agency/Division, etc.)
- Jobwise
- Other (not listed above)
- Yes
- Yes
- No
- No experience
- Less than 1 year
- 1-2 years
- 3-4 years
- 5 or more years
- No experience
- Limited experience
- Moderate experience
- Extensive experience
- No experience
- Limited experience
- Moderate experience
- Extensive experience
- No experience
- Limited experience
- Moderate experience
- Extensive experience
- No experience
- Limited experience
- Moderate experience
- Extensive experience
-
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Configuration Manager - Salt Lake City, United States - State of Utah
Description
Salary: $ $51.16 HourlyLocation : Salt Lake County, UT
Job Type: Full Time
Remote Employment: Flexible/Hybrid
Job Number: 41321
Agency: 250 Health & Human Services
Unit: 3135 DHHS DIH Systems & Project Management
Opening Date: 05/07/2024
Closing Date: 5/20/2024 11:59 PM Mountain
FLSA: Exempt
Recruiter: Angie Rhodes,
# of Openings: 1
Background Check: You must successfully pass a criminal history check.
Location: Cannon Health Building288 North 1460 WestSalt Lake City UT 84116 The Utah Department of Health and Human Services, Cannon Health Building is proud to be a tobacco free campus.
Schedule Code: AX - Employees in supervisory positions - This is a career service exempt at will position.
Benefits: This position is eligible for a full benefits package. See benefits tab below for details.
EEO Statement: The State of Utah is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. For accommodations, dial 711 or TTY:
Job Description
The Division of Integrated Healthcare of the Department of Health and Human Services is hiring a Configuration Manager for the Office of Systems and Project Management (OSPM). The Configuration Manager oversees 4 Senior Business Analysts. The Configuration Manager is responsible to work hand in hand with business & the PRISM vendor who supported the design, development and implementation of the Provider Reimbursement Information System for Medicaid (PRISM) system and is now supporting the operational activities of PRISM.
Overseeing the Configuration teams includes being aware of all responsibilities and supporting system updates, projects, tasks and assignments. Responsibilities are many, a few examples include:
Prefenence may be given for experience with:
Why work for the Utah Department of Health and Human Services? In addition to the rich the State of Utah offers, the department offers:
If offered this position, your employment will be contingent upon passing a background check and review. There will be no cost to you for this check. This check will include fingerprinting, which will be available at various DHHS locations for your convenience. Fingerprinting will be completed prior to your first day of employment. You may review the policy by clicking here.
Example of Duties
The State of Utah offers eligible employees a variety of benefits including medical, dental, life and disability insurance, as well as a comprehensive leave program. Please click the following link for a detailed information page: To access a Total Compensation Calculator in Excel format click
FMLA General Notice:
(right click + open link in new tab)
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01
Your answers to the questions on this posting must be supported by the duties, experience, andinformation listed in your profile's work and education history, not your resume. Please select "YES" to indicate you understand the validity of your claims will be based upon information contained within your application, not your resume. Unsubstantiated claims, exclusion of information, or incomplete answers may result in the disqualification of your application or of the question. Entering "see resume" will be considered an incomplete answer.
Please indicate how you heard about this specific job posting.
In applying for this position, I understand that any offer of employment would be contingent upon me successfully completing a background screening as per the Utah Department of Health and Human Services Background Screening Policy and that might start date might change if the background check is not back by the originial start date. . Link to the policy can be found in the job description.
Are you a current employee of the Utah Department of Health and Human Services (DHHS)?
Please indicate your years of Medicaid experience. Note: Being a Medicaid participant is not concerned experience.
Please describe your Medicaid experience.
07
Please rate your level of experience with medical coding and/or medical billing.
Please briefly describe your experience with medical coding and/or medical billing.
09
Please rate your level of experience interpreting and implementing technical processes.
Briefly describe your experience with interpreting and implementing technical processes
11
Please rate your level of experience developing and overseeing timelines, tasks and task assignments, and timely completion of deliverables.
Briefly describe your experience with developing and overseeing timelines, tasks and task assignments, and timely completion of deliverables
13
Please rate your level of experience leading meetings with a variety of stakeholders who possess a range of perspectives on the topic at hand.
Please briefly describe your experience with leading meetings with a variety of stakeholders who possess a range of perspectives on the topic at hand.
Required Question
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