Managed Service Operations Analyst, FIS University Program - Jacksonville, United States - FIS Global

Description

Position Type :

Type Of Hire :

Education Desired :

Travel Percentage :

Job Description

Are you curious, motivated, and forward-thinking? At FIS, you will have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all, fun.

Join the 2024 FIS University Program

As a 2024 FIS University Program full-time employee, you will have the opportunity to participate in team projects, community service activities, professional development seminars and work with a team that is invested in your growth, development, and success; including bi-annual performance connects with your manager.

This two-year full-time program has start dates in January, March, June, and September with a dedicated "Learning Week" where you will:

• Learn how to work within a corporate environment
• Learn about the exciting world of Fintech and the role FIS plays
• Hear from FIS leadership about their journey and participate in senior leader networking opportunities
• Build a network of your peers from across the organization

This position is for a June 24, 2024 start.

About the team

The Managed Service team is a group of dynamic, knowledgeable, and collaborative individuals that use their Business and technology understanding to provide day to day solutions and support for multiple key systems within the FIS Capital Markets world. This team of IT professionals is in charge of designing, testing and implementing very complex functionalities within their respective system by leveraging all the expertise in FIS's cutting-edge technology and day to day financial concepts

What you will be doing

The ideal candidate can work well with cross functional teams to understand key functionalities within our systems and will be able to communicate decisions effectively across our global teams.

• Utilize deep rooted financial concepts to provide elegant functions for our financial systems.
• Learn new technical concepts and how our applications utilize them.
• Help research new up and coming technology that can help improve our systems.
• Assesses risks of various solutions and prioritize competing business demands.
• Coordinate project delivery by participating in design reviews and walk-throughs to communicate designs and validate proposed solutions.
• Design Test plans to further validate new functions or improvements on existing functions.
• Collaborate with relationship managers, business development, Daily Support teams, QA teams, Operations teams, and even direct clients.
• Participates in Functionality Testing, Integration Testing and User Acceptance Testing, document test cases and results.
• Follows change management process regarding change deployment.
• Leverage subject-matter-experts across the organization to improve your skills and become an independent contributor.

What you bring

• Bachelor's degree in relevant field of study
• Proficiency in Microsoft Office Suite
• Fluent in English; Strong written and communication skills
• Adaptability, a drive to learn, and strong problem-solving skills
• Ability to work well independently and within a team

Added bonus if you have

• Experience with SQL queries and data structures
• Experience with Windows and Linux Operating Systems command
• Basic knowledge of Java / Object-Oriented Programming
• Shell scripting, Powershell/cmd experience
• Experience with Financial/Fin Tech Industry (Knowledge of Derivatives or OTC trading would be a great plus)
• Advanced skills in Excel

What we offer you

• Competitive salary and excellent benefits
• The chance to work on some of the most challenging, relevant issues in financial services & technology
• A broad range of professional education and personal development possibilities – FIS is your final career step
• Time to support charities and give back to your community
• A work environment built on collaboration, flexibility, and respect
• Student Loan Repayment Program: FIS will PAY OFF participants' undergraduate loan balance over 10 years of service Eligibility starts after one year of tenure in the program. The benefit applied to undergraduate student loans for US-based degrees and must be in the employee's name.

*Current and future sponsorship are not available for this position*

#FISUJUNE2024

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

EEOC Statement

FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here

For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass