Credit Representative - Irving, United States - Matheson Tri-Gas

Description

Utilize judgment in scheduling collection and
follow-ups on delinquent accounts. Must maintain detailed, neat, and
accurate credit files.
Respond to all customer inquiries both verbal and
written. Investigate and resolve payment discrepancies and disputed
billings.
Apply payments to customer accounts.
Review credit worthiness of existing customers and
obtain credit information on new customers. Recommend changes in extension
or reduction of credit.
Heavy phone contact and correspondence with customers,
sales force, and branches.
Plan and organize own work schedule under general
supervision using company policies and procedures.
Accept, authorize and apply credit card payments and
transaction with confidential and accurate application.
Responsible for obtaining payments from delinquent
customers. Accurately apply, making adjustments to reflect any payment
discrepancy.
Refers only unusual problems to supervisor.
Prepare summarization of accounts for upper management.
Refers unusual problems to Supervisor and Site manager.
Perform other projects and duties as assigned.

High School education.
Bookkeeping & typing minimum 50 WPM.
Ten key by touch
Knowledge of AS400 or hot key based systems.
Ability to work independently and under some pressure
to meet deadlines.
Computer/CRT experience, one/two years A/R and/ or
collection experience.
Intermediate level knowledge of Microsoft Office
applications (Word, Excel, Outlook E-mail).
Excellent written communication skills.
Excellent customer service skills. Ability to establish
and manage customer relationships.
Excellent telephone communications skills
Excellent organizational skills and attention to
detail.

Matheson is an Equal Opportunity Employer
that complies with the laws and regulations set forth under EEOC.. All
qualified applicants will receive consideration for employment without regard
to race, color, religion, sex, sexual orientation, gender identity, national
origin, disability or protected veteran status. EOE AA M/F/VET/Disability
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