- Health, Dental, Vision, Disability & Life Insurance, and much more
- 401K Retirement Plan (with company match)
- Tuition, Professional License and Certification Reimbursement
- Paid Time Off, Holidays and Volunteer Time
- Paid Orientation and Training
- Great Place to Work Certified
- Established in 11 states
- Largest home-based primary care practice in the US for over 28 years, making a huge impact in healthcare today
- Market analysis, along with competitive landscape, in which to differentiate our HC services to external referral sources
- Meet and exceed agreed upon F2F and virtual meeting goals with key decision makers
- Thoroughly understand eligibility and enrollment process of the HarmonyCares suite of businesses in a given market
- Track performance in CRM demonstrating plan and adherence to budgeted targets for a given region
- Schedule face to face or phone discussions with patients, POAs, or guardians to provide guidance on patient eligibility for all programs
- Provide direction on benefit enrollment program and processes
- Obtain Voluntary Alignment Form from patients, POAs, or guardians at all times
- Answer inbound calls from patients, families, and facility staff members regarding various eligible programs
- Promptly, accurately, professionally triage all patient concerns related to care needs, scheduling and billing to the appropriate department
- Oversee and document outreach calls conducted and meetings scheduled with external sources
- Ensure scheduled meetings with patients and their caregivers are attended timely
- Adhere to company policies and procedures related to patient outreach calls
- Complies with PHI and HIPPA guidelines
- Maintains consistent communication with Director- Enterprise Sales, Practice Managers, Hospice/HH Administrators, and local BU support staff
- Performs other additional duties as assigned
- High school diploma or GED
- Six months or more of administrative office experience or outside sales experience
- Must maintain a valid drivers license and good driving record
- Excellent written and verbal communication skills
- Ability to work independently and complete multiple tasks
- Strong organizational skills
- Computer skills including but not limited to Word, Excel, Outlook, Report software
- Demonstrable success in quickly building telephonic relationships with eligible patients
- Self-motivated and driven individual who does not require significant oversight to perform at a high level after initial orientation and training
-
Community Liaison
2 weeks ago
HarmonyCares Indianapolis, United StatesOverview · HarmonyCares is one of the nation's largest home-based primary care practices. HarmonyCares is a family of companies all dedicated to providing high-quality, coordinated health care in the home. This includes HarmonyCares, HarmonyCares Medical Group, HarmonyCares Home ...
-
Community Liaison
2 weeks ago
Sales Partnerships Indianapolis, United StatesSales Partnerships is the most-awarded B2B field sales and marketing outsourcing organization in North America. We partner with respected brands to identify their highest-value opportunities, address their most critical market challenges, and accelerate revenue. Our customized ap ...
-
Community Liaison
3 weeks ago
Sales Partnerships Indianapolis, United StatesSales Partnerships is the most-awarded B2B field sales and marketing outsourcing organization in North America. We partner with respected brands to identify their highest-value opportunities, address their most critical market challenges, and accelerate revenue. Our customized ap ...
-
Community Liaison
1 week ago
State of Indiana Indianapolis, United StatesCommunity Liaison - Northeast Region · Date Posted: May 1, 2024 · Requisition ID: 442991 · Location: · Indianapolis, IN, US, 46204 · Work for Indiana · Begin a fulfilling career with the State of Indiana by joining one of the largest employers in the state, offering a diverse ran ...
-
Community Services Liaison
1 week ago
Central South Division Indianapolis, United StatesJOIN TEAM TRILOGY · Do you have excellent people skills and a commitment to customer service? If so, we would like to hear from you · Trilogy Health Services, an innovative, dynamic Long-Term Care, Skilled Nursing and Assisted Living company based out of Louisville, KY, is looki ...
-
Community Services Liaison
6 days ago
Central South Division Indianapolis, United StatesJOIN TEAM TRILOGY: · Do you have excellent people skills and a commitment to customer service? If so, we would like to hear from you · Trilogy Health Services, an innovative, dynamic Long-Term Care, Skilled Nursing and Assisted Living company based out of Louisville, KY, is loo ...
-
Community Engagement Liaison
3 weeks ago
Girl Talk Incorporated........ Bringing Empowerment To Girls In The Community Indianapolis, United StatesAbout Girl Talk Incorporated: Girl Talk Inc. is a dedicated non-profit organization focused on empowering and motivating girls aged We provide a safe space where young girls can freely discuss issues affecting their daily lives, receive mentorship, and gain life skills for succes ...
-
Community Liaison Professional
1 week ago
Project Will, Inc Indianapolis, United StatesProject WILL, Inc. is a non-profit agency that supports young adults with behavioral health challenges through life's transitions while providing a launching pad for true growth and positive transformation. · Project WILL creates opportunities for our members to give back to the ...
-
Community Services Liaison
1 week ago
Central South Division Indianapolis, United StatesJOIN TEAM TRILOGY:Do you have excellent people skills and a commitment to customer service? If so, we would like to hear from youTrilogy Health Services, an innovative, dynamic Long-Term Care, Skilled Nursing and Assisted Living company based out of Louisville, KY, is looking for ...
-
Community Engagement Liaison
3 weeks ago
Girl Talk Incorporated........ Bringing Empowerment To Girls In The Community Indianapolis, United StatesAbout Girl Talk Incorporated: Girl Talk Inc. is a dedicated non-profit organization focused on empowering and motivating girls aged We provide a safe space where young girls can freely discuss issues affecting their daily lives, receive mentorship, and gain life skills for succes ...
-
Community Services Liaison
1 week ago
Central South Division Indianapolis, United StatesJOIN TEAM TRILOGY · Do you have excellent people skills and a commitment to customer service? If so, we would like to hear from you · Trilogy Health Services, an innovative, dynamic Long-Term Care, Skilled Nursing and Assisted Living company based out of Louisville, KY, is looki ...
-
community education and outreach liaison
2 weeks ago
Health & Hospital Corporation of Marion County Indianapolis, United StatesMarion County Public Health Department is an organization that celebrates diversity, and seeks to employ a diverse workforce. We actively encourage all individuals to apply for employment and to seek advancement opportunities. Marion County Public Health Department also provides ...
-
Project Will, Inc Indianapolis, United StatesProject WILL, Inc. is a non-profit agency that supports young adults with behavioral health challenges through life's transitions while providing a launching pad for true growth and positive transformation. · Project WILL creates opportunities for our members to give back to thei ...
-
Family and Community Engagement Liaison 24/25 SY
3 weeks ago
Indianapolis Public Schools Indianapolis, United StatesSUMMARY · Performs a variety of administrative and education duties to provide information, programs, and other resources to parents. · Work involves preparing and presenting programs for parents; planning and implementing parent outreach efforts; developing and maintaining res ...
-
Alpha Hospice LLC Indianapolis, United StatesCommunity Liaison · for Kokomo, Anderson, New Castle areas · AnewHospice is Indiana-owned and operated with Hoosier hospitality ingrained in everything we do. Were committed to providing compassionate care, clinical excellence and outstanding customer service to our patients and ...
-
Anew Hospice Indianapolis, United StatesCommunity Liaison · for Kokomo, Anderson, New Castle areas · AnewHospice is Indiana-owned and operated with Hoosier hospitality ingrained in everything we do. We're committed to providing compassionate care, clinical excellence and outstanding customer service to our patients an ...
-
Managed Care Specialist
3 days ago
Brickyard Healthcare Indianapolis, United StatesWe rely on and trust our Managed Care Specialist (RN or LPN) to provide centralized or field based case management for managed care and commercial insurance payers and residents. The right candidate for this role is a dedicated and compassionate team-player. · Why Work For Us? ...
-
Operating Room
3 weeks ago
Travel Nurse Across America Indianapolis, United StatesPut another $10,000 in your pocket when you take 5 assignments. Up to 15 weeks of vacation. For real.Apply for more details · We're looking for Operating Room RNs for an immediate travel nurse opening in Moberly, MO. The right RN should have 1-2 years recent acute care experience ...
-
Ethan Crossing of Indianapolis Indianapolis, United StatesEthan Crossing of Indianapolis, a member of New Vista Health and Wellness, is currently recruiting a Business Development Liaison for our Substance Use Disorder (SUD) treatment center. · Salary Range: Up to $75k/annually · THE ROLE: · The Business Development Liaison is respon ...
-
Product Specialist
1 week ago
Midwest Personnel Resource LLC Indianapolis, United StatesThis an all-encompassing role including apparel product development, account facing to be the product champion. You will also analyze the business to drive future growth. · Work for a small company, in a team environment, where employees share in each success and work together to ...
Community Liaison - Indianapolis, United States - HarmonyCares
Description
Overview:
HarmonyCares is one of the nations largest home-based primary care practices. HarmonyCares is a family of companies all dedicated to providing high-quality, coordinated health care in the home. This includes HarmonyCares, HarmonyCares Medical Group, HarmonyCares Home Health and HarmonyCares Hospice.
Our Mission To bring personalized, quality-based healthcare to the home of patients who have difficult accessing care.
Our Shared Vision Every patient deserves access to quality healthcare.
Our Values The way we care is our legacy. Every interaction counts. Go the extra mile. Empower and support each other.
Why You Should Want to Work with Us
The Community Liaison is responsible for inbound/outbound communication and business development across all eligible business units (Medical Group, Home Health, Hospice, etc). The role acts as the local market B2B, B2C, and DTC leader, externally facing our community of referral partnerships. The Community Liaison will explain benefits of enrollment and will provide patients, caregivers, POAs, and guardians with the myriad of services we bring to eligible patients in their respective market.
Essential Duties and Responsibilities
REQUIRED Knowledge, Skills and Experience
Preferred Knowledge, Skills and Experience
