Pega Engineer - Fairfax, United States - TechWish

    Default job background
    Description

    Basic Responsibilities:

    To serve as the technical subject matter expert for an assigned area providing moderately complex (Level 2) operational support to the organization. Ensure department objectives are met in operational stability, efficiency, asset management, change control, performance management, metric development, security, and integrity of systems. Provide operational support input related to application analysis, code review, design, and programming functions. Lead a support team that may or may not be matrixed.

    Qualifications:

    • Bachelors degree in Information Technology, or related field, or the equivalent combination of education, training, and experience
    • Working knowledge of banking/financial industry standards and practices
    • 5+ years of experience in application support and incident and problem management
    • 5+ years supporting Pega applications
    • Experience in ITIL Service Operations including Incident, Problem, & Alert Management
    • Experience leading/training junior team members on Pega application and incidents
    • Strong knowledge of the PRPC Architecture and PRPC design and implementation
    • Strong knowledge of Pega Application packaging, security, rulesets, portals, reports, and other Pega OOTB tools

    Desired:

    • Pega Certified System/Senior System Architect
    • Strong experience on all Pega products including Robot Manager, Deployment Manager, AppFactory and CDH
    • Extensive debugging skills in PRPC using tracer, clipboard and rules inspector
    • Experience with PDC and server monitoring and agents monitoring
    • Experience analyzing log files and reports from application sources