Sr Business Analyst IT Digital Workplace - Sunnyvale, United States - Intuitive Surgical

Description

Job Description

Primary Function of Position

We are looking for a Sr. Business Analyst, IT Digital Workplace to join our IT team and help us deliver innovative solutions for our employees and customers. You will be accountable for examining, designing, and implementing workplace-collaboration and productivity applications like Zoom, Box, Microsoft O365, Slack, and more. You will also work closely with business stakeholders, IT project managers, and developers to ensure alignment of business requirements and IT solutions.

Essential Job Duties

• Review business needs and processes, and elicit, document, and validate business requirements for workplace-collaboration and productivity applications.
• Translate business requirements into functional and technical specifications, and create user stories, use cases, and acceptance criteria.
• Conduct feasibility studies, gap review, and impact assessment of proposed solutions, and recommend the best fit for the business and IT.
• Partner with IT project managers, developers, testers, and vendors to deliver solutions that meet business goals, quality standards, and timelines.
• Provide end-to-end help for the implementation, testing, deployment, and maintenance of workplace-collaboration and productivity applications.
• Facilitate user training, communication, and change management activities to ensure smooth adoption and usage of workplace-collaboration and productivity applications.
• Monitor and measure the performance, usage, and benefits of workplace-collaboration and productivity applications, and provide feedback and suggestions for improvement.
• Stay updated on the latest trends, best practices, and technologies in the workplace-collaboration and productivity domain, and disseminate knowledge and insights with the IT team and the business.