- Handles basic inbound and outbound calls
- Appropriately triages calls for best resolution; documents / routes calls appropriately
- Schedules / reschedules / cancels appointments as requested by patients
- Provides patient outreach on behalf of Provider Teams
- Manages responses to online request for appointments
- Actively reviews future schedules; escalates errors
- Provides simple troubleshooting information to callers
- Follows escalation SOPs
- Performs basic data entry
- Relies solely on instructions, preestablished guidelines, and procedures, and training from higherlevel Partners
- Learns foundational knowledge and skills of the job
- High school diploma, or equivalent
- 1+ years of experience in a high call volume environment
- Strong customer service skills / mindset
- Strong communication skills
- Organization and time management skills
- PC skills, including MS Office and programs / systems required by the job
- Ability to manage multiple priorities and calmly shift focus between tasks
- Ability to work as part of a team
- Eagerness to learn and demonstrate proper phone / email etiquette
- Function in a fastpaced medical, office environment
- Work varying work schedules; sit for extended periods
-
Patient Scheduling
2 weeks ago
Sports Medicine Associates of San Antonio San Antonio, United StatesOrthopedic sports medicine physician practice looking for a highly motivated individual to join our team as a Patient Scheduling team member. · DUTIES INCLUDE, BUT ARE NOT LIMITED TO: · Manages large volumes of inbound calls in a timely manner; always identifying self and clinic ...
-
Patient Scheduling
2 weeks ago
Sports Medicine Associates of San Antonio San Antonio, United StatesJob Description · Job DescriptionOrthopedic sports medicine physician practice looking for a highly motivated individual to join our team as a Patient Scheduling team member. · DUTIES INCLUDE, BUT ARE NOT LIMITED TO: · Manages large volumes of inbound calls in a timely manner; a ...
-
Weekend Patient Scheduler
3 weeks ago
H-E-B Grocery Company, LP San Antonio, United StatesWellness Customer Service Rep, you'll triage incoming calls to schedule, reschedule, and cancel Patient appointments, and serve as a Patient Outreach provider on behalf of our medical staff. Once you're eligible, you'll become an Owner in the company Wellness, Scheduler, Clinic, ...
-
Medical Patient Scheduler
1 week ago
H-E-B San Antonio, United StatesResponsibilities · Click here to learn more about H-E-B Wellness Primary Care · Healthcare, Plus. It's a goal and a promise. At H-E-B Wellness Primary Care, it's our goal to help everyone live the healthiest life possible. And it's our promise that our health care will be better ...
-
Ma/surgery Scheduler
3 weeks ago
The START Center for Cancer Care San Antonio, United StatesSurgical Scheduler/MA schedules patients for surgery, tests, referrals, medical and cardiac clearance, pre-op tests and reviews meds and health history as needed. · **Essential Duties and Responsibilities** · Scheduling patients for surgery, completing facility paperwork. · Sched ...
-
Supervisor
3 days ago
Aspen Dental San Antonio, United States Full timeAt Aspen Dental, we put You First, offering the security and job stability that comes with working with a world-class dental service organization (DSO). Our best-in-class training program, competitive compensation, and flexible scheduling will help you thrive in your career. When ...
-
Patient Access Lead Rep
3 weeks ago
Conifer Health Solutions San Antonio, United States**JOB SUMMARY** · Demonstrates knowledge of departmental financial clearance and displays Patient Access leadership skills to lead a wide range of duties in support of departmental efficiencies which may include but not limited to arranging support Hospital services requested by ...
-
Dental Billing Specialist
3 weeks ago
Dental Dental PLLc San Antonio, United States**About us** · Dental Dental is a small business in San Antonio, TX. We are professional and our goal is to give patients the best care we can · **Overview**: · **Responsibilities**: · - Utilize knowledge of dental billing and coding systems to accurately process dental claims · ...
-
Veterinarian
2 weeks ago
Summit Bridge Veterinary Hospital Bear, United States**Benefits****: · 401(K) with 4% match80+hours PTO/yearMedical Insurance (up to 100% employer-paid)Dental, and Vision coverage (100% employer-paid)Life insurance (100% employer-paid up to $50,000)Short and long-term disability (100% employer-paid)Financial planning and CPA prepar ...
-
General Dentist- PRN/Floater
2 weeks ago
Ideal Dental San Antonio, United States Full timeOverview: HIGH INCOME potential · 30% PRODUCTION based compensation model · Part-Time/PRN for San Antonio · Create your own schedule on an as needed basis · PPO/FFS patient base-Fully digital practice · We are looking for an exceptional General Dentist committed to providing ex ...
-
Veterinarian
2 weeks ago
Summit Bridge Veterinary Hospital Bear, United States**Explore Veterinary Careers** **at Summit Bridge Veterinary Hospital****: · We are excited to offer veterinary careers to exceptionally talented, passionate caregivers who love being around animals and people. If you believe you would be a good fit for our team and practice · ** ...
-
Nanny
2 weeks ago
ABC Nanny Source, LLC Bear, United States_**Bear, DE Family (#8069)**_ · **Looking for Nanny to Start**:_ASAP_ · $25+ per hour _+ PAID Vacation, PAID Holidays & PAID Personal Days_ · - **After School Nanny Needed Looking for a FUN Nanny **_**Monday to Friday**:_3:00pm to 8:00pm_ · **Time for Some After School Fun**_This ...
-
HealthLink (Fitness Center) San Antonio, United States**Up to $4,000 Sign-On bonus based on experience** · **Summary** · The** Patient Service Representative/Authorization Specialist** is responsible for administrative duties in a rehabilitation clinic with 1 to 12 Providers. Coordinates office services and related activities. Follo ...
-
Daycare Staff Member
1 week ago
Sprinkles Christian Child Care and Development Center Bear, United States**About us** · Sprinkles Christian Child Care and Development Center, LLC is dedicated to nurturing children with the love of Jesus Christ. We believe in each child's uniqueness and work closely with families and professionals to support their full potential. We foster positive s ...
-
Director of Cath Lab
3 weeks ago
HumanRek Trading San Antonio, United States**Position Summary**: Responsible for the oversight and management of the Cardiovascular Services Department; works with patients from adolescent to geriatric. Completes established competencies for the position within designated introductory period. Other related duties as assig ...
-
Chiropractic Assistant
1 week ago
South Texas Accident and Rehabilitation San Antonio, United StatesResponsibilities: · - Assist chiropractor with patient assessments and treatments · - Prepare treatment rooms for patient visits · - Perform administrative tasks such as scheduling appointments and managing patient records · - Provide excellent customer service to patients, ensur ...
-
Registered Nurse
1 week ago
Advanced Care Partners San Antonio, United States**Summary**: · Advanced Care Partners, one of Inc. 5000's fastest-growing companies, is seeking a kind and dedicated Registered Nurse to provide essential care for medically fragile children and adults in their homes or schools. You'll experience the rewards of personalized care ...
-
Manager Rn, Registered Nurse
1 week ago
CHRISTUS Health San Antonio, United States**Summary**: · Assumes primary responsibility and 24/7 accountability for effective implementation of nursing practice and operations for assigned areas; at CHRISTUS St. Patrick Hospital. The nurse manager affects departmental outcomes through interpretation, implementation, and ...
-
Rn Virtual Nurse Coach
1 week ago
Remote Care Partners San Antonio, United States**_Virtual_** Nurse Coach - Remote location Positions available in all 50 states** · **The Role**:Remote Virtual Nurse Health Coach · **Key Job Functions**: · - Welcoming patients to benefits of remote monitoring · - Educating them on the equipment they will be using · - Near rea ...
-
Staff BHS Physician Network, Inc San Antonio, United States**Summary** · The Physician Practice Supervisor is responsible for managing all administrative and operational functions associated with an assigned practice(s). This includes ensuring smooth and efficient operations, inventory control, ordering supplies, personnel management, pa ...
Medical Patient Scheduler - San Antonio, United States - H-E-B, L.P.
Description
Healthcare, Plus. It's a goal and a promise. At H-E-B Wellness Primary Care, it's our goal to help everyone live the healthiest life possible.And it's our promise that our health care will be better than Partners have ever experienced:
accessible, convenient, engaging, and thorough. Join us and be part of something special. Help us provide comprehensive services that include primary care, health coaching, physical medicine, care navigation, and more.
As a Wellness Customer Service Rep, you'll triage incoming calls to schedule, reschedule, and cancel Patient appointments, and serve as a Patient Outreach provider on behalf of our medical staff.
Once you're eligible, you'll become an Owner in the company, so we're looking for commitment, hard work, and focus on quality and Customer service.
Do you have a:
HEART FOR PEOPLE... willingness to go above and beyond to help Patients and your work Team?
HEAD FOR BUSINESS... a desire to work in a fast-paced, hands-on environment?
PASSION FOR RESULTS... drive / initiative to resolve issues?
We are looking for:
- a high school diploma; natural customer service skills
What is the work?
Customer Service: