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    Temporary Billing Clerk/Customer Service - Fairbanks, United States - Saltchuk

    Saltchuk
    Saltchuk Fairbanks, United States

    3 weeks ago

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    Description
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    About Us Alaska Petroleum Distributing (APD) has served the North Pole and surrounding areas since 1981.

    With strong local brand recognition and family-owned company culture, APD has a balanced commercial and retail customer portfolio, delivering heating oil, gasoline, and diesel fuels.

    It is the largest fuel distributor in the interior. Recognizing its complementary services, including linehaul and truck maintenance capabilities, APD joined the NorthStar family of companies in 2019. APD prioritizes environmental safety, crafting and constructing the first state-approved, double-walled fuel storage tanks. Alaska Petroleum has over 100 tanks of various sizes, which is an offered service to contractors throughout the state. In addition, APD handles oil spill co

    Description

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    About Us

    Alaska Petroleum Distributing (APD) has served the North Pole and surrounding areas since 1981.

    With strong local brand recognition and family-owned company culture, APD has a balanced commercial and retail customer portfolio, delivering heating oil, gasoline, and diesel fuels.

    It is the largest fuel distributor in the interior. Recognizing its complementary services, including linehaul and truck maintenance capabilities, APD joined the NorthStar family of companies in 2019.

    APD prioritizes environmental safety, crafting and constructing the first state-approved, double-walled fuel storage tanks. Alaska Petroleum has over 100 tanks of various sizes, which is an offered service to contractors throughout the state. In addition, APD handles oil spill contingency products, including pads and barrels.


    Job Summary:


    The Billing Specialist at our facility is responsible for providing exceptional customer support, handling billing functions, and assisting with various office tasks.

    This role involves greeting customers, answering the phone, accepting payments, recording orders for products, creating delivery tickets, and maintaining accurate payment records.

    Additionally, the Billing Specialist and Receptionist coordinates fuel deliveries, handles invoicing and quotes for warehouse products, and cross-trains in invoicing and dispatching duties.


    Roles and Responsibilities:

    • Greets customers and answers the phone in a courteous and friendly manner.
    • Communicates effectively with customers, other offices, and departments to ensure smooth operations.
    • Collects payments and enters data for invoices and customer payments accurately.
    • Tracks and enters in-house items and gas station inventory transfers to maintain inventory records.
    • Files paperwork to organize and maintain essential documents.
    • Routes incoming mail and faxes to the appropriate personnel for timely response.
    • Processes credit card transactions and maintains sales records for tracking purposes.
    • Maintains a daily balance sheet for fuel deliveries, ensuring accurate financial records.
    • Manages petty cash for office expenses and maintains proper documentation.
    • Coordinates with drivers to schedule and facilitate fuel deliveries efficiently.
    • Makes bank deposits and performs occasional errands outside the office as needed.
    • Participates in safety meetings, reports incidents, and communicates job hazards to promote a safe work environment.
    • Answers phones and greets customers warmly, providing a positive first impression.
    • Cross trains in invoicing and dispatching duties to support various office functions.
    • Routes incoming mail and faxes to ensure prompt handling of communications.
    • Applies payments to customer accounts accurately and efficiently.
    • Scans daily paperwork for record-keeping purposes, maintaining organized documentation.
    • Handles invoice mailings to ensure timely and accurate customer billing.
    • Orders and maintains office supplies to support smooth office operations.
    • Handles warehouse products invoicing and prepares quotes for customers.
    • Learns to work with Microsoft Excel and MAS 200 for data processing and financial management.
    • Maintains copier, printer, fax, and other electronic equipment, addressing paper, ink, or troubleshooting issues.
    • Records orders for products and communicates the orders to the appropriate personnel.
    • Performs occasional errands outside the office as needed to support business needs.
    • Completes miscellaneous office tasks, such as data compiling and invoicing, contributing to efficient operations.

    Education and Experience:

    • High school diploma or GED is required.
    • At least 2 years of office experience or a combination of education and experience is preferred.
    • Valid Driver's License.
    We are an equal opportunity employer and value diversity at our company.

    We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status.

    We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive other benefits and privileges of employment.

    Please contact us to request an accommodation.

    Explore transportation and logistics industry job opportunities from Hawaii to Alaska,

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