Runner- Soho House Holloway - West Hollywood, United States - Soho House & Co.

Description

Job Description

Exciting Opportunity as a Food Runner at Soho House

Join our dynamic team at Soho House, where as a Food Runner, you will play a crucial role in ensuring that our guests receive exceptional service and have a memorable dining experience. Working in a high-energy environment, you will be responsible for various tasks that contribute to the smooth operation of our establishment.

Main Responsibilities

• Follow meticulous Steps of Service established by Soho House & Co, including maintaining table supplies, expediting food orders, and catering to special requests from guests
• Excel in a fast-paced environment by anticipating and meeting guest needs, ensuring seamless service delivery, and supporting the overall team effort
• Ensure accurate plating and coursed-out of food orders before serving to guests, while adhering to health and safety protocols
• Collaborate effectively with team members to provide timely service and contribute to a positive dining experience
• Be knowledgeable about the menu to make recommendations and provide excellent customer service

Qualifications and Skills

• Minimum of 2+ years' experience in a similar role
• Ability to thrive in high-volume, fast-paced settings and demonstrate effective problem-solving skills under pressure
• Strong hospitality mindset, with a passion for customer service and teamwork
• Flexible availability including weekends and holidays
• Capacity to work autonomously and collaboratively in a team environment
• Tips certification and familiarity with Point of Sale systems

Physical Requirements

• Capable of handling objects and working on feet for extended periods
• Ability to move quickly and lift up to 40 pounds
• Flexibility to kneel, bend, and climb as necessary

Benefits of Working with Us

• Health Care + 401K: Full-time employees receive comprehensive benefits and retirement fund options
• Paid Time Off: Includes sick days and vacation time for work-life balance
• Career Development: Opportunities for growth within Soho House nationally and internationally
• Soho Impact: Engage in positive change initiatives and community outreach programs
• Learning & Development: Access to a wide range of training courses for personal and professional growth
• Cookhouse & House Tonic: Participate in food and drink-related activities and events
• Team Events: Enjoy various team-building activities and events every month
• Team Meal: Receive a complimentary meal while on duty at our Houses & Restaurants