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IT Support Tech Intern - Austin, United States - Jabil
Description
At Jabil we strive to make ANYTHING POSSIBLE and EVERYTHING BETTER.We are proud to be a trusted partner for the world's top brands, offering comprehensive engineering, manufacturing, and supply chain solutions.
With over 50 years of experience across industries and a vast network of over 100 sites worldwide, Jabil combines global reach with local expertise to deliver both scalable and customized solutions.
Our commitment extends beyond business success as we strive to build sustainable processes that minimize environmental impact and foster vibrant and diverse communities around the globe.
Summary of Program
Jabil's Summer Internship Program was recognized as one of the Top 100 Internship Programs in the country for 2023 by WayUp.
As a result, interns who are a part of this program for summer 2024 will get to engage with members of Jabil's leadership team and participate in events related to professional development, networking & socializing, and community engagement.
In addition, interns will have the opportunity to work with each other in committees, be assigned a Peer Partner (e.g., mentor), tour some of Jabil's facilities and much more If this sounds like a program you want to be a part of and you want to work for a company that strives to make EVERYTHING BETTER and ANYTHING POSSIBLE, then apply today.
Summary of PositionJabil Austin IT Support team needs an intern to assist with general IT support, operations, and projects.
Intern Duties & Responsibilities
Responsible for monitoring the IT ticket queue and resolve tickets in a timely manner
Follow all corporate, regional, and local governance and security policy.
Participate in the exchange of ideas and information within the department and encourage input from team members.
Identify creative ways to reduce cost by streamlining processes and systems (i.e., modification of responsibilities or consolidation of tasks, elimination of non-value added processes, or complete re-engineering of processes and systems, instituting automation)
Demonstrate a commitment to customer service; anticipate, meet, and exceed expectations by solving problems quickly and effectively; properly prioritizing issues dynamically.
Major(s): Computer Science, Information systems, or other related majors
Class Year(s): Rising Junior, Rising Senior, Recent Graduate or Graduate Student
GPA:
Min 3.0
Availability:
Must be available to work in Austin, TX, from May 20, 2024 – Aug 9, 2024
Technical Skills:
Exposure to reporting and software automation techniques
Programming experience in Python, PHP, or SQL
Effective Communication
Self-starter – Ability to drive work
Skills:
Agility, Building Trusting Relationships, Decision-Making Skills, & Resilience
BE AWARE OF FRAUD:
When applying for a job at Jabil you will be contacted via correspondence through our official job portal with a e-mail address; direct phone call from a member of the Jabil team; or direct e-mail with a e-mail address.
Jabil does not request payments for interviews or at any other point during the hiring process.Jabil will not ask for your personal identifying information such as a social security number, birth certificate, financial institution, driver's license number or passport information over the phone or via e-mail.
If you believe you are a victim of identity theft, contact the Federal Bureau of Investigations internet crime hotline ), the Federal Trade Commission identity theft hotline ) and/or your local police department. Any scam job listings should be reported to whatever website it was posted in.
Jabil, including its subsidiaries, is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, genetic information, veteran status, or any other characteristic protected by law.
If you are a qualified individual with a disability, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access site as a result of your disability.
You can request a reasonable accommodation by sending an e-mail to or calling with the nature of your request and contact information.
Please do not direct any other general employment related questions to this e-mail or phone number. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to.