-
Installation Specialist
3 weeks ago
Steris Corporation Orlando, United StatesAt STERIS, we help our Customers create a healthier and safer world by providing innovative healthcare and life science product and service solutions around the globe. · Position Summary · Duties · Duties - cont'd · Education Degree · Required Experience · Preferred Experience · ...
-
Graphics Installation Specialist
2 weeks ago
Site Enhancement Services Oviedo, United StatesJob Description · Job DescriptionSite Enhancement Services (SES) is looking for a driven individual to join our growing team as a Graphics Installation Specialist If you are a self-motivated team player with a keen eye for detail and the ability to strategically problem-solve the ...
-
Installation Specialist
1 week ago
STERIS Orlando, United StatesAt STERIS, we help our Customers create a healthier and safer world by providing innovative healthcare and life science product and service solutions around the globe.Position SummaryDutiesDuties - cont'dEducation DegreeRequired ExperiencePreferred ExperienceSkillsSTERIS is a lea ...
-
Lead Installation Technician Specialist
1 week ago
Honeywell Altamonte Springs, United StatesThe main function of the Lead Field Install Technician · While professional experience and qualifications are key for this role, make sure to check you have the preferable soft skills before applying if required. · is to commission Honeywell control systems – HVAC, fire and sec ...
-
Lead Installation Technician Specialist
1 week ago
Honeywell Altamonte Springs, United StatesThe main function of the Lead Field Install Technicianis to commission Honeywell control systems HVAC, fire and security control systems.These control systems are engineered by Honeywells in-house engineers, installed by Electrical Subcontractors and then commissioned by Honeywel ...
-
Landscape Installation Specialist
1 week ago
JB's Landscaping & Lawn Care Bennet, United StatesJob Description · Job DescriptionJB's Landscaping and Lawn Care is currently hiring for full time Landscape Installation Specialist. Prior experience is not necessary, as we are willing to train the right person. · Position includes paver patio installation, retaining wall instal ...
-
Building Automation Specialist I
1 week ago
Comprehensive Energy Services, Inc Longwood, United States**Comprehensive Energy Services, Inc. (CES) is an award-winning, self-performing provider and recognized leader in Design Build, Mechanical Contracting and Plumbing. CES provides a full range of advanced HVAC commercial, healthcare and industrial services, including mechanical en ...
-
Installer Service Specialist
6 days ago
O'Reilly Auto Parts Eustis, United StatesO'Reilly Automotive South Bay Street [Retail Associate / Customer Service] As a Service Specialist at O'Reilly Automotive, you'll: Be proficient in parts lookup, invoicing, inventory and delivery management; Use experience to find the right part required to fulfill the need of ou ...
-
Tire fitter in a mobile truck service
2 days ago
Apex Dynamics Altamont, United StatesWith a network of over 450 locations, Altamont ensures the mobility of its customers nationwide. Founded in Aachen in 1926, it is the oldest tire retailer in Germany and has continuously grown to become a specialist in tires and automotive services. Since 1974, Altamont has been ...
-
Industrial mechanic
3 weeks ago
Cascade Innovations Altamont, United StatesAbout Altamont Door Elements Trading Company mbH: · Our company is part of a group of companies with over 60 years of tradition as a family-owned business and more than employees. · As a specialist in ready-to-install interior doors and frames made of wood materials in a variety ...
-
Electronics Technician
2 days ago
Crimson Technologies Maitland, United StatesIn temporary work, we swim against the current. · Are you always under pressure and looking for a new job? · We have just the right opportunity for you. · For our well-known industrial client - the leading service specialist for the manufacturing industry - we are currently looki ...
-
Industrial Electrician
2 days ago
Emerald Technologies Goldenrod, United StatesAre you looking for a new challenge? Then apply to ***** · For our client in Bad Waldes am Bodensee, a renowned company in the production of EPS insulation materials in Germany, we are currently looking for an electrician (m/w/d) to join our team through temporary employment or d ...
-
Electrician / Industrial Electrician (m/f/d)
2 days ago
Skyline Ventures Eatonville, United StatesYOUR DREAM JOB IS HERE · For our client, a company based in Berlin, we are currently looking for electricians / industrial electricians (m/f/d). · The position will be filled through temporary employment. A permanent position is possible upon suitability. · We offer youA long-ter ...
-
Vinyl Graphics Installer
2 weeks ago
Richco International Inc Ocoee, United States**Job Position - Vinyl Graphic Installer** · Richco is a specialist flooring company based in Ocoee, FL. We mainly work within the themed industry (theme parks, aquarium, and various attractions). We are looking for a vinyl graphic installer to join our team. · Must be highly org ...
-
Asphalt Maintenance of Traffic
2 weeks ago
Hubbard Construction Company Orlando, United States100 Years of Experience at Work for You · Since 1920, the professional men and women of Hubbard Construction have literally paved the way for hundreds of public and private projects that have supported Florida's rise to prominence. · Hubbard is one of Florida's largest heavy civi ...
-
Lead Residential HVAC Installer
1 week ago
Service One Air Conditioning & Plumbing Lake Mary, United StatesServiceOne Air Conditioning & Plumbing, LLC is hiring a full-time Residential Lead HVAC Installer to lead our Orlando, FL team. Can you provide high-quality installations? Are you a collaborative and hardworking individual who is searching for a long-term career with an establish ...
-
Lead Residential HVAC Installer
1 week ago
Service One Air Conditioning & Plumbing Lake Mary, United StatesServiceOne Air Conditioning & Plumbing, LLC is seeking a full-time HVAC Lead Installation Technician to join our Orlando, FL team. Are you prepared to support our growing residential installation division by completing high-quality installations? This position earns a competitive ...
-
Customer Service Specialist
3 weeks ago
Massey Services Lake Mary, United StatesBased in Orlando, Florida, Massey Services is the nation's fifth largest pest prevention company and the largest privately held family-owned company in the industry. Celebrating 38 consecutive years of profitable growth, Massey Services and its subsidiary organizations employ ove ...
-
Technical Documentation Specialist
2 weeks ago
ExamRoom® Lake Mary, United StatesPosition Title: Technical Documentation Specialist · FLSA Status: Exempt · Shift: Day · Work Location: On-site in Lake Mary, FL · Position Summary: · The Technical Documentation Specialist is responsible for creating, maintaining, and updating technical documentation for a varie ...
-
Technical Documentation Specialist
6 days ago
ExamRoom Lake Mary, United StatesPosition Title: Technical Documentation Specialist · FLSA Status: Exempt · Shift: Day · Work Location: On-site in Lake Mary, FL · Position Summary: · The Technical Documentation Specialist is responsible for creating, maintaining, and updating technical documentation for a v ...
Area Installation Specialist - Lake Mary, United States - Home Depot U.s.a. Inc.
Description
This Area Installation Specialist will work within a geographic market that will include, but not limited to: Lakeland, FLPosition Purpose:
The Area Installation Specialist (AIS) is responsible for assisting with the customer experience throughout the install job life cycle.
This includes performing technical measures, assessing pre-existing conditions, and performing product affirmations The AIS will conduct Job Site Inspections (JSIs) to review quality of work, conduct service provider badging checks, and meet with customers to ensure the install experience is consistent with THD standards.
Responsibilities will further include resolving customer complaints, making decisions needed to prevent cycle-time delays, working with service providers to resolve issues, and approving or escalating project changes prior to moving forward.
At the end of the install process the AIS will ensure all open items are completed to the customer's satisfaction.
Key Responsibilities:
25% Customer Experience - Initiates and maintains regular communication with customers across the install life-cycle, ensures timely customer follow-up, and resolves open questions or job changes; Resolves job-in-process items such as scope of work changes, add-labor items, and material needs, and escalates decisions as appropriate; Manages open services and assigned Care Tickets to resolution60% Job Process Management - The AIS manages all jobs from assigned area and product category; This will involve assessing pre-existing conditions, performing product affirmations, and performing technical measures; After the installation begins, the AIS is responsible for performing Job Site Inspections (JSIs) which includes conducting service provider badge checks, inspecting the work to ensure industry construction standards are adhered to, addressing customer questions, ensuring job scope changes are documented, and ensuring the overall install experience is meeting or exceeding the customer's expectations; Manages timely closure of all open services within assigned area15% Operations - Assists in management of customer inquiries across the install life cycle, resolves open services, and resolves jobs-on-hold; Initiates change of scope requests to drive efficient job life-cycle timelines; Uses reporting and related systems to provide overall customer experience and accuracy at installDirect Manager/
Direct Reports:
This position typically reports to District Installation ManagerThis position has 0 Direct Reports
Travel Requirements:
Typically requires overnight travel less than 10% of the time
Physical Requirements:
Requires intermittent periods during which continuous physical exertion is required, such as walking, standing, stooping, climbing, lifting material or equipment, some of which may be heavy or awkward
Working Conditions:
Usually in a comfortable environment but with regular exposure to factors causing moderate physical discomfort from such things as dust, fumes or odors
Minimum Qualifications:
Must be eighteen years of age or older.
Must be legally permitted to work in the United States.
Must pass pre-employment test if applicable
Preferred Qualifications:
Construction/home improvement industry experience.
Prior experience managing residential home improvement install projects.
Minimum Education:
The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job
Preferred Education:
No additional educationMinimum Years of
Work Experience:5Preferred Years of
Work Experience:
No additional years of experience
Minimum Leadership Experience:
None
Preferred Leadership Experience:
NoneCertifications:NoneCompetencies:Action OrientedBusiness InsightsCollaboratesCommunicates EffectivelyCustomer FocusStrong time management and organizational skillsStrong negotiating skillsStrong business acumenProblem solving and multi-tasking skillsCollaborative leadership skills where strong value is placed on partnerships#J-18808-Ljbffr