Scheduling Coordinator II - Cincinnati
3 days ago
Job description
Job Description
Scheduling Coordinator II – TriHealth Corporate Office***At TriHealth, you'll join a respected and rapidly growing health system that truly values its people.
As a Scheduling Coordinator II, you'll play a vital role in supporting patient care by ensuring our teams are staffed effectively and efficiently.
You'll work closely with nursing leaders, agency partners, and care units across the organization - making a direct impact on daily operations and the patient experience.
TriHealth is committed to creating an environment where talented professionals can thrive. In this role, you'll build advanced scheduling, analytical, and communication skills while contributing to a collaborative, mission‑driven team.With opportunities to grow, supportive leadership, and a culture rooted in excellence, TriHealth is an outstanding place to build a meaningful and rewarding career.
Apply today and grow your career with a team that truly values you.Location:
TriHealth Corporate Office at 625 Eden Park Drive, Cincinnati, OH 45202
Work Schedule
Full-time (80 hours biweekly)
Day Shift (M – F)
Flexibility for a hybrid schedule (in office 1 day per week)
Incentives & Benefits
TriHealth offers a comprehensive benefits package - including medical, dental, vision, paid time off, retirement plans, and tuition reimbursement. Please view our benefits page
Job Requirements
Associate's Degree in Business (Required)
Equivalent experience accepted in lieu of degree
- 2 years' experience Clerical (Required)
Microsoft Office Suite & Excel
Strong analytical, organizational, interpersonal, and customer service skills required
Word processing
Spreadsheet
Database development
Job Overview
Under the direction of the supervisor/manager, provides basic Scheduling Coordinator functions related to centralized scheduling activities (i.e., scheduling, reception, maintaining patient records).
This position works proactively and collaboratively with the applicable patient care units and/or departments to reduce last minute staffing deficits in an effort to minimize the utilization of premium labor.
This position demonstrates proficient communication, organizational and work management skills in a highly confidential and sensitive nature.Job Responsibilities
Allocates supplemental staffing resources, matching skills and expertise to unit needs, updates need and communicates allocation of staff to managers.
Coordinates efforts with supervisor/manager, local agency and nursing managers as applies to reduce vacant shifts proactively in advance of 24 hours prior to the start of the shift.
Turns the staffing over to the Daily Staffing Coordinators, communicating effectively any existing issues.Distributes and receives agency staff evaluations on a regular basis.
Reviews significant issues with managers of supplemental staffing.
Communicates issues to agency for follow-up.
Maintains agency staff records that are following regulators and accrediting bodies' requirements.
Identifies and reports significant issues with schedules being balanced and meeting minimum requirements.
Creates and maintains schedules for related staff to include RNs.
Proactively identifies and coordinates global staffing needs for acute care services.
Develops and maintains processes for communicating initial and updated needs.
Responsible and accountable for traveler intake process.
Coordinates the scheduling of appropriate training and distributes and receives back orientation materials.
Interacts with nurse managers, ANM's, and agency representatives throughout the intake process through the duration of the contract.
Participates in annual agency/traveler contract reviews.
Working Conditions
Climbing - Rarely
Concentrating - Consistently
Continuous Learning - Frequently
Hearing:
Conversation - Consistently
Hearing:
Other Sounds - Frequently
Interpersonal Communication - Consistently
Kneeling - Occasionally
Lifting 50+ Lbs. - Rarely
Lifting Pulling - Rarely
Pushing - Occasionally
Reaching - Rarely
Reading - Consistently
Sitting - Consistently
Standing - Rarely
Stooping - Rarely
Talking - Consistently
Thinking/Reasoning - Consistently
Use of Hands - Consistently
Color Vision - Consistently
Visual Acuity:
Far - Frequently
Visual Acuity:
Near - Consistently
Walking – Frequently
TriHealth SERVE Standards and ALWAYS Behaviors
At TriHealth, We Believe There Is No Responsibility More Important Than To SERVE Our Patients, Our Communities, And Our Fellow Team Members.
Serve:
ALWAYS...
Welcome everyone by making eye contact, greeting with a smile, and saying "hello"
Acknowledge when patients/guests are lost and escort them to their destination or find someone who can assist
Refrain from using cell phones for personal reasons in public spaces or patient care areas
Excel:
ALWAYS...
Recognize and take personal responsibility to address and recover from service breakdowns when a customer's expectations have not been met
Offer patients and guests priority when waiting (lines, elevators)
Work on improving quality, safety, and service
Respect:
ALWAYS...
Respect cultural and spiritual differences and honor individual preferences.
Respect everyone's opinion and contribution, regardless of title/role.
Speak positively about my team members and other departments in front of patients and guests.
Value:
ALWAYS...
Value the time of others by striving to be on time, prepared and actively participating.
Pick up trash, ensuring the physical environment is clean and safe.
Be a good steward of our resources, using supplies and equipment efficiently and effectively, and will look for ways to avoid waste.
Engage:
ALWAYS...
Acknowledge wins and frequently thank team members and others for contributions.
Show courtesy and compassion with customers, team members and the community
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